Technical Product Owner (Hybrid: Onsite/Remote) Epic, Salesforce, Microsoft Dynamics 365, Copilot, AI

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview: Technical Product Owner

Hybrid Role: Mostly remote with ability onsite (St. Louis) twice a week or as needed. 

- Provides strategic leadership in interpreting business needs and implementing technical solutions to business problems
- Represents the customer in all stages of technical product development, including user story development, sprint planning, and prioritization of the product backlog.
- Serves as a liaison with business stakeholders and technical teams for tactical and long-term road-mapping, impact assessment, and change management
- Owns the technical implementation and plan for converting vision into products.
- Utilizes Agile methodology and participates in implementation activities such as stand-ups, story refinements, sprint reviews and team retrospectives
- Represents product vision with the engineering team and works to ensure team is maximizing value of the product towards achieving that vision
- Sets expectations with business stakeholders for delivery of new capabilities, features, and functionalities
- Ensures systems and processes are in place to support the products delivered, including training, documentation, reporting, and business metrics.
- Performs other work duties as assigned.
- Manages duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Experience: 10 years of relevant healthcare technology required
• Required Education: Bachelors degree in related field
• Other: Some experience in leadership and a Product Owner role preferred. Agile/Product Owner certifications a plus
• - Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business- Expertise in requirements management, diagraming, use case development
• - Expertise in process design, reengineering, and requirements documentation methodologies
• - Expertise in the design and production of quality deliverables- Solid understanding of Software Development Life Cycle- Excellent vendor relationship skills
• - Highly skilled in Project Management, has ability to manage most-complex projects
• - Skilled in using Microsoft Office products including Visio- Outstanding communication skills, both verbal and written- General understanding of a variety of applications
• - Ability to work in a complex technical environment
• Experience with Epic, Salesforce, Microsoft Dynamics 365, Microsoft Copilot, and AI desired

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.