What are the responsibilities and job description for the Courier position at Mercyhealth Wisconsin and Illinois?
Overview
Full Time
Rockford, IL
Must maintain a valid driver license
Transport supplies to and from all Mercy locations according to designated route schedules. Items transported include, but are not limited to, linen carts (full and empty), inter-office mail, Lab coolers, various supplies, mail, pharmacy totes, refrigerated supplies, lab specimens, and billing envelopes. May also include deposit and change bags to/from area banks. This position may be required to work weekends, nights and holidays. This is a physical job which requires the ability to lift, move and deliver a variety of items
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform the job successfully, an individual should demonstrate the following behavior expectations :
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance ; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
e Ducation & Experience
High school diploma or equivalent.
CERTIFICATION/LICENSURE
For Those Driving Mercyhealth Vehicles
Maintain a valid driver's license.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.
For Those Driving Their Personal Vehicles
Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.
Additional Requirements
Passing the Driver’s License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.
Other Skills And Abilities
Excellent interpersonal and communication skills
WORK ENVIRONMENT
The noise level in the work environment is usually moderate
Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure.
INFORMATION ACCESS
Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.
WORK CONTACT GROUP
Partners, physicians, patients/family, visitors, vendors
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is regularly required to stoop, kneel, or crouch. The employee must regularly lift and /or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Culture of Excellence Behavior Expectations Benefits
Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:
Full Time
Rockford, IL
Must maintain a valid driver license
Transport supplies to and from all Mercy locations according to designated route schedules. Items transported include, but are not limited to, linen carts (full and empty), inter-office mail, Lab coolers, various supplies, mail, pharmacy totes, refrigerated supplies, lab specimens, and billing envelopes. May also include deposit and change bags to/from area banks. This position may be required to work weekends, nights and holidays. This is a physical job which requires the ability to lift, move and deliver a variety of items
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Follow detailed route instructions and schedules.
- Record and maintain detailed logs as required .
- Secure keys and key cards at all times .
- Pick up, load, unload and deliver a wide variety of supplies and other items (as described in the Summary above).
- Safely operate a motor vehicle, specifically the Mercy Courier Vans.
- Repetitively enter and exit the driver and cargo areas of the vans
- Document pick up and deliveries using tracking software
To perform the job successfully, an individual should demonstrate the following behavior expectations :
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance ; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
e Ducation & Experience
High school diploma or equivalent.
CERTIFICATION/LICENSURE
For Those Driving Mercyhealth Vehicles
Maintain a valid driver's license.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.
For Those Driving Their Personal Vehicles
Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.
Additional Requirements
Passing the Driver’s License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.
Other Skills And Abilities
Excellent interpersonal and communication skills
WORK ENVIRONMENT
The noise level in the work environment is usually moderate
Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure.
INFORMATION ACCESS
Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.
WORK CONTACT GROUP
Partners, physicians, patients/family, visitors, vendors
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is regularly required to stoop, kneel, or crouch. The employee must regularly lift and /or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Culture of Excellence Behavior Expectations Benefits
Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:
- Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
- Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
- Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
- Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
- Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
- Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
