Behavioral Health Case Manager MSW

Overview

Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

The Behavioral Health Assessment Specialist's' role is to assess Behavioral Health patients within the Emergency Department and/or Hospital setting. Under the supervision of the Psychiatry Medical Director or designee, the clinical Behavioral Health Assessment Specialist performs comprehensive mental health assessments pursuant to established and approved protocols requiring the exercise of independent clinical judgment and responsibility. They are to perform a structured face-to face Behavioral Health assessment that determines the needs of the individual patient. They serve as an integral partner in assessing the needs of the BH patient and effectively coordinate the care with the other partners involved in the patients' care. This is accomplished specifically through the following duties and responsibilities and other duties as assigned.

 

This position also educates the patient about their mental health diagnosis through group education and individual discussions,  educate the patient about Chapter 51 legal process they may be undergoing, etc.  The case manager is also capable of engaging with the family in support of the patient as well. 

Responsibilities

Essential Duties and Responsibilities

• Performs a structured Behavioral Health Assessment or evaluation for admission, gathering information i.e. Suicide risk, Alcohol and other drug history, mental health history and any other relevant items to determine appropriate level of care and disposition.
• Utilizes the information found in the thorough assessment to determine recommendations for an appropriate care level.
• Communicates and interfaces consistently with the Emergency or medical floor staff and the attending physician, to determine the appropriate dispositional planning of the patient.
• Consults with Behavioral Health Physician or BH staff to determine the level of acuity and treatment indicated for the patient.
• Coordinates care and navigates the dispositional planning either with Mercyhealth programs or makes appropriate referrals to other entities/programs or community agents associated with the patient.
• Follows the patient and assists with the process until there is a successful acceptance of the patient for appropriate level of services within Mercyhealth, or the community.
• Communicates the plan for disposition and/or interfaces with affected family members that are present with the Behavioral Health patient.
• Documents thoroughly in the electronic medical record the Assessment and the rationale for the dispositional plan of care.
• Serves as a liaison, consultant and educator when possible to staff within the system, to enhance the assessment skills of other staff members regarding the Behavioral Health patient. Additionally, may be called upon to speak in public, conduct in-service training or assist in the orientation of new hires.
• Maintains excellent knowledge of community resources for behavioral health patients. Is consistently looking for new resources within communities for appropriate dispositional planning.
• Work location: would report to the emergency Department as the primary work location and assignment.

Education and Experience

Master's degree in Social Work, Guidance and Counseling, Marriage and Family, PhD Psychologist, Psychiatric NP, or other state masters (or above) recognized Behavioral Health degree or completion agreement for enrollment in an accredited program.Prefer experience in Behavioral Health clinical setting.

Certification and Licensure

Licensure preferred. Or: Person is working actively on a plan toward obtaining clinical hours and state licensure as a LCSW, LMFT, LPC, PhD Psychologist or NP.TACT certification within 90 daysApproved CPR or BLS certification required within 90 daysMaintain a valid driver license-preferred 

Skills and AbilitiesApplicant must possess a broad background of training and experience with various patient populations and modes of service delivery.Language SkillsAbility to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Mathematical SkillsAbility to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer SkillsRequires a high level of independent judgment. The position has the potential for substantial latitude and independent action.Special Physical Demands

The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.While performing the duties of this Job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to stand and walk; use hands to handle, finger and feel; and reach. The employee must exert up to 25 pounds of force occasionally. Specific vision abilities required by this job include frequent close vision. Occasional distance vision and ability to adjust focus. Assist with TACT in emergency situations. 

Level of Supervision

This job has no supervisory responsibilities as assigned.