What are the responsibilities and job description for the Manager of Inpatient Nursing, Pediatrics Unit position at Mercyhealth?
Overview:
The Manager of Nursing will have multiple areas of responsibility or multiple nursing units, or may have a complex area of focus or be involved in clinical program development and operations. This position has 24/7 accountability. The Manager will therefore must have exceptional organizational skill, and be skilled at mentoring and developing leaders. The Manager will have 24/7 accountability for the areas of responsibility. The Manager plans, organizes, and directs nursing practice for areas of responsibility and does this in accordance with the Health System's Mission, Vision, Values and Philosophy. The Manager ensures the total patient experience is exceptional both in the Quality of Care and in the patient perception of services as defined and measured by system dashboard goals. Interviews, selects, orientates trains, coaches and mentors and evaluates the performance of partners, providing corrective action when necessary. Performs other duties as assigned.
Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon:
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Benefits:
Manager of Inpatient Nursing, Pediatrics Unit
- 80 hours / 2 weeks
- Monday to Friday Day Shift Hours
- 24/7 Accountability
- This position will support the Mercyhealth Hospital and Trauma Center campus in Janesville, WI and the Javon Bea Hospital - Riverside Campus in Rockford, IL
The Manager of Nursing will have multiple areas of responsibility or multiple nursing units, or may have a complex area of focus or be involved in clinical program development and operations. This position has 24/7 accountability. The Manager will therefore must have exceptional organizational skill, and be skilled at mentoring and developing leaders. The Manager will have 24/7 accountability for the areas of responsibility. The Manager plans, organizes, and directs nursing practice for areas of responsibility and does this in accordance with the Health System's Mission, Vision, Values and Philosophy. The Manager ensures the total patient experience is exceptional both in the Quality of Care and in the patient perception of services as defined and measured by system dashboard goals. Interviews, selects, orientates trains, coaches and mentors and evaluates the performance of partners, providing corrective action when necessary. Performs other duties as assigned.
Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon:
- Employee engagement, empowerment and growth
- Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better
- An atmosphere of caring and quality that cascades throughout the organization
- Ability to carry out the strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision.
- Excellent business acumen and analytical skills. Strong problem solving abilities in complex situations. Strong financial skills; ability to manage budgets and teams to meet organizational objectives.
- Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations. Ability to work within their budgets and productivity targets to meet organizational objectives. Assures there are organized plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity.
- A visible nursing leader with outstanding relationship building skills.
- A demonstrated record of success in identifying, recruiting and retaining strong clinicians.
- Must possess strong physician relationship skills.
- Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is responsible for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility.
- Experience with process improvement in operations, quality, and organizational change. Knowledge of continuous quality improvement management principles and practices.
- Knowledge of accreditation and certification requirements and standards.
- Strong communication and presentation skills, both written and verbal. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
- Participates in and leads hospital and department committees
- Demonstrated ability in developing and mentoring staff and colleagues.
- Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same.
- Demonstrates decisiveness and an ability to gain consensus where appropriate. Able to align diverse constituencies' needs and expectations that result in win-win solutions.
- Strong nursing leader who is customer focused with a collaborative, can do attitude. Exhibits a passion for nursing.
- Serves as a role model and coach for Service Excellence Standards and service recovery.
- Bachelor of Science in Nursing required. Masters' degree in a related field preferred. Certification in specialty desirable.
- Must have a minimum of 2 to 4 years of progressively responsible hospital nursing leadership experience.
- Current WI RN Licensure and IL RN Licensure
- Approved CPR or BLS certification within 90 days
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
- While performing the duties of this Job, the employee is regularly required to talk or hear.
- The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
- The employee is occasionally required to sit; stoop, kneel, crouch, or smell.
- The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:
- Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
- Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
- Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
- Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
- Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
- Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
