Sterile Processing Tech Supervisor, MHCL Sterile Processing

Overview

Sterile Processing Technician Supervisor, Sterile Processing

- 80 hours / 2 weeks

- Monday - Friday Variable Day Shift Hours

- Position supports the Mercyhealth Crystal Lake Hospital and Mercyhealth Harvard Hospital locations.

Directly supervises Sterile Processing Techs in the Sterilization Department regarding care for and reprocessing of surgical instrumentation; care for and operation of washers, sterilizers, and other department equipment; proper reprocessing methods and techniques; proper performance and documentation of quality monitoring activities; proper preparation of case carts and restocking of transfer carts; and proper cleaning of non-critical patient care equipment. Directly supervises Sterile Processing Technicians in the Sterilization Department regarding sterile supply inventory management. Performs supervisory responsibilities in accordance with MHS policies and applicable laws. Performs other duties and special projects as assigned.

Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

Responsibilities

• Interviewing, hiring, and training employees; planning, assigning, and directing work
• Establishing and communicating performance expectations, monitoring and appraising staff performance
• rewarding and disciplining employees and addressing complaints and resolving problems and conflicts
• Manages department policies and procedures
• Conducts in-services for department staff
• Uses LEAN principles to manage department consumable supplies inventory and assist with managing the Clean Core perpetual inventory.
• Acts as a resource for the OR with regard to handling, reprocessing, and storage of surgical instrumentation
• Collaborates with OR regarding loaner, new, damaged, or otherwise special instrumentation and supplies. Maintains a working knowledge of all surgical instrumentation and all technical competencies of the Sterile Processing Tech and Lead Tech role.
• Performs duties of Sterile Processing Tech
• Oversees quality monitoring processes and prepares monthly QA summary reports.
• Completes at least 18 credit hours of continuing education per year.
• Performs all duties with a commitment to excellence in quality and customer service.
• Must know and understands and all regulatory, standards and bodies that make recommendations (FDA, AAMI, Joint Commission to name a few).
• Must know about the different chemistries they use and the effect they have on instrumentation and what they are used for.
• The gatekeeper and departmental administrator of the SPM Instrument tracking system.
• Train on how to prep and prepare instruments for use using the One Tray System for sterilization.
• Ensure partners know how to prep and reprocess N95 mask as recommended by the FDA Emergency Use Authorization (EUA) standards.
• Controls all day to day functions of the department, including scheduling, time off, and some disciplinary actions.
• Assist with capital and operational budget preparations.
• In conjunction with Manager and Director, ensures that departmental budget guidelines are met.
• Coordinates loaner instrumentation with vendors.
• Runs all departmental functions in absence of manager
• Overseas quality monitoring processes and prepares monthly QA summary report.

LEVEL OF SUPERVISION  

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements. 

• Assignments are generally received in the form of results expected and due dates.  Work requires a fair amount of independent judgment and decision making. 

 SUPERVISES  

• Directly supervises Sterile Processing Technicians and Sterile Processing Leads. Indirectly supervises Sterile Processing Education Coordinator. 

• Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws. 

Education and Experience

• High school diploma or equivalent  

• A minimum of three years of sterile processing or OR/surgical technician work experience required  

• Prior supervisory experience is preferred.  

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Certification/Licensure

• Either CSPDT or CRCST is required within 12 months 

• CIS Certification through the HPSA is required within 24 months of employment  

• CHL or CSPM certification is required within 24 months of employment.  

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations: 

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.  

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.  

Partnering - Shows commitment to the  Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. 

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. 

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: 

· Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

· Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

· Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

· Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

· Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

· Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.