What are the responsibilities and job description for the Patient Account Rep position at MercyOne?
Employment Type
Full time
Shift
Description:
Essential Functions
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00502659
Full time
Shift
Description:
Essential Functions
- Responsible for reviewing accounts for correct third party billing as assigned.
- Contacts insurance carriers, patients, and clinics to resolve claim issues.
- Updates patient registration and insurance as needed to correctly file claims.
- Participates in recognizing denial trends and provides feedback to manager
- Maintains claim and online notes
- Responsible for keeping current with federal and state compliance and insurance industry regulations.
- Maintains knowledge of confidentiality laws.
- Maintains knowledge of third party liability laws.
- Promotes the Spirit of Mercy at all times.
- Participates in staff development activities and orientation as requested.
- Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
- High school diploma or GED required
- One-year experience in accounts receivable, collection, health insurance, medical office, and customer service required.
- One-year experience working on personal computers and or mainframe terminal and office calculators required.
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00502659
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