What are the responsibilities and job description for the Receptionist ENT position at MercyOne?
Employment Type
Full time
Shift
Day Shift
Description
MercyOne Clive , full-time receptionist
Monday-Friday 8am- 5pm
fast paced medical office
Can you work in a fast-paced medical practice? We are looking for candidate with customer service experience, able to multi-task, work well in a team environment!
Key Responsibilities (list 5-8)
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00565271
Full time
Shift
Day Shift
Description
MercyOne Clive , full-time receptionist
Monday-Friday 8am- 5pm
fast paced medical office
Can you work in a fast-paced medical practice? We are looking for candidate with customer service experience, able to multi-task, work well in a team environment!
Key Responsibilities (list 5-8)
- Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guideline.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible
- Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.)
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including pricing services, collecting
- Perform duties involving record filing and retrieval and assisting with the filing of registration
- Confirm next day appointments and alerts patients as to what documentation is needed, including
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate
- Perform other duties as assigned.
- Education / Accreditation / Licensure (required & preferred):
- High school diploma or equivalent required.
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months
- Experience (required and preferred):
- 0 – 1 year healthcare experience preferred.
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00565271
