Success Coach

Notice: If you are seeing this position posted on a job board other than the official Meredith College career posting page, please know that any pay range included is not authorized or approved by Meredith College and may not reflect the actual pay rate for the position.

Implement a proactive and holistic coaching model to guide students throughout their time at Meredith College; develop and maintain connection/communication with a cohort of students through targeted, preemptive, and continuous outreach; and support the student experience in an effort to increase student satisfaction, retention, success, and degree completion.

Duties

• Provide academic, personal, and co-curricular coaching/advising to undergraduate students through one-on-one meetings, group appointments, and intentional phone and email communications
• Serve as recovery coach to those on academic recovery (probation) by developing and implementing an accountability plan through required meetings and workshops
• Provide basic academic planning support , assisting first-year students with course planning, course selection, the registration process, and navigating general education requirements in collaboration with Faculty Advisors
• Engage students through a schedule of targeted activities (workshops) and communications (newsletters), called touchpoints, aimed to increase student connectedness
• Collaborate with faculty and staff to proactively engage students with campus activities and other opportunities.
• Support the office in planning and facilitating numerous student and enrollment events, including Summer yield events, Orientation, Student Advisor Selection and Training, and First Year Registration
• Help plan, attend and promote events hosted by campus partners to encourage, celebrate and support first year students
• Facilitate communication between various resources (e.g. Learning Center, Office of
  
  

Career Planning, faculty advising, Office of Academic Advising, StrongPoints, Disability Services, Counseling Center, Financial Assistance, etc.) to promote team-based student support

• Utilize emerging technologies for maintaining contact with students and demonstrate a willingness to learn new technologies as opportunities arise.
• Stay current on and inform students of institutional policy, new programs, course changes, important dates, and other pertinent student life data
  
  

Skills

• Excellent listening and superior interpersonal skills
• A dedicated interest in supporting the success of students
• Encouraging, positive, and patient attitude
• Ability to work independently and collaboratively with a wide range of campus constituents
• Commitment to confidentiality
• Commitment to promoting equity and accessibility in support of underrepresented and underserved student populations
  
  

Qualifications

• Bachelor's degree from an accredited institution required
• Previous experience working with students in transition or higher education preferred
• Dedication and excitement to supporting student success
  
  

Required Documents

• Cover Letter
• Resume