Description

Join our Award-Winning Team!

We are a nationally recognized hotel management company, with an award-winning company culture. We thrive when our associates are engaged, having fun and working to make our collective performance better today than it was yesterday. Our culture is a big part of our success and is lived by our associates every day!

While serving your hotel team you will work alongside an extraordinary group of associates and team members dedicated to creating a welcoming place for our other team members to work and for our guests to stay. If you have a passion for serving others and enjoy a team environment, we want to meet you!

We offer

• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts

As a Housekeeping Manager, you will support people initiatives across multiple properties in alignment with our Pillars:

• We Are Growing
• We Are Community
• We Set The Bar
• We Have Fun

HOUSEKEEPING MANAGER

SUMMARY    
Effectively manage the work activities of housekeeping personnel to ensure clean, orderly, and attractive rooms in the hotel. Assign duties and inspect work. Ensure all housekeeping staff are properly trained in cleaning, guest service, and safety procedures. 

ESSENTIAL FUNCTIONS

• Select, train, supervise, schedule, develop, discipline, and counsel team members according to hotel policies and procedures. 
• Follow predictive scheduling laws and regulations.
• Conduct performance evaluations. 
• Apply the company handbook and employment and labor laws in a fair and equitable manner.
• Coordinate with Hotel GM and Maintenance in the repair and maintenance program as related to guestrooms and public areas.  
• Maintain inventory of guest rooms and housekeeping supplies including all month-end inventories. 
• Inspect guest rooms, linen rooms, public areas, and all office space to ensure Hotel standards are being met. 
• Monitors payroll hours and reports. Maintain lost & found log. 
• Completes reports paperwork (e.g., forecasts, annual budgets, action plans) 
• Attends, as well as schedules and conduct departmental meetings. 
• Reports any unsafe conditions immediately. 
• Keep the work area neat and organized. 
• Complete all other duties as assigned by the manager to include cross training. 
• Assures property operation meets internal standards. 
• Regular and reliable attendance and punctuality are essential functions of this position.
• Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.

PHYSICAL DESCRIPTION

• Lift and carry average weight of 20lbs frequently, maximum weight frequently 50lbs. 
• Standing/walking up to two miles per day on cement, tile, asphalt, and carpet. 
• Reaching/overhead extension to pull items down. 
• Pushing and pulling average weight frequently 50lbs, maximum weight frequently 150lbs. 
• Repetitive motions of bending, kneeling, stooping, and twisting.

WORKING CONDITIONS

• Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Must adhere to the Hotel’s safety standards and procedures; hearing, eye, hand protection for equipment operation.

SUCCESS FACTORS

• Effective time management (e.g., planning, prioritizing, delegating, directing). 
• Effective communication, both verbal and written with associates, guests, and members of management. 
• Ability to plan and organize the work of others.  
• Ability to adjust schedule changes and cover shifts on short notice. 
• Able to work a variety of hours/shifts.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. 
• Ensure prompt and courteous service to guests to ensure all guest experiences are superior. 
• Meets or exceeds productivity standards. 
• Ability to communicate with guests as well as team members. 
• Follow all safety procedures. 

Qualifications

• Minimum six months’ previous housekeeping experience. 
• Must pass criminal background check.