What are the responsibilities and job description for the IT Engineer position at Merge IT?
At Merge IT, we're seeking a talented IT Support Engineer to join our team. As an onsite employee in Kihei, HI, you'll be responsible for providing technical support and assistance to our clients.
Job Overview
We're looking for a highly skilled individual with experience in IT desktop services. Your primary responsibilities will include performing technical work activities, coordinating small teams, documenting work completed, and providing customer service.
Key Responsibilities:
- Perform technical work activities either remotely or onsite to meet business and customer requirements
- Coordinate small teams delivering basic work packages in line with company processes
- Document and report on work completed to ensure compliance with Company and Customer Procedures
- Escalate issues in line with company processes to ensure customer demands are met
As a member of our team, you'll have the opportunity to work on exciting projects, collaborate with talented professionals, and develop your skills in a dynamic and fast-paced environment.
