What are the responsibilities and job description for the Manager of Clinical Administration position at Meridian Behavioral Health?

Job Description

Job purpose

The Manager for Clinical Administration is a leader in operationalizing clinical targets to ensure long-term success. The Manager works to lead cross-divisional staff towards improved patient outcomes. The Manager identifies and acts upon opportunities to improve quality of care through high performance leadership, staff development, and successful application of agency wide procedures.

Duties and responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

With oversight, acts as a leader in clinical content and program development, with responsibility to define, measure, and report on progress to expected outcomes.
Creates, develops, and supports structured clinical training for staff and other key stakeholders.
As needed, provides frontline teams with coaching and mentoring for continuous improvement.
Cross divisionally, assist in hiring and training new staff.
Employs knowledge of optimal treatment modalities to develop and lead organizational practices for long-term success.
Facilitates implementation of new policies and procedures across Meridian Behavioral Health.
In conjunction with supervisory staff, as well as compliance leaders, performs routine chart and site audits to validate quality and compliant work in all program areas.
Responsible for assessing and monitoring key performance targets, with routine analytical reports delivered to senior leaders.
Responsible for meeting budget goals and managing relevant expenses; understands thresholds in care delivery and drives team to perform to expected targets.
Provide high performance leadership and team management, supporting and engaging a culture of collaboration and achievement.
Maintain routine, timely, and accurate communication, verbally and in writing to ensure all stakeholders are aware of key updates and changes.
As needed, support supervisory, clinical, and counseling staff with program admission, treatment, and discharge.
May provide supervision and oversight to ADC-Trainee, Alcohol and Drug Counseling Interns, Mental Health Interns, and Mental Health Licensing Candidates, depending on qualifications.

Qualifications Required to Perform Essential Job Functions :

Bachelor’s degree required.

Must have at least one year of work experience in direct service to individuals with chemical use problems or one year work experience in the management or administration of direct service to individuals with chemical use problems; and

Have a baccalaureate degree and three years of work experience in administration or personnel supervision in human services.

Must know or be willing to receive training on all parts and the implications of MN Statute 245G as well as all other required rules and regulations.

Must document 12 hours of training in co-occurring mental health problems and chemical abuse of dependency that includes competencies related to philosophy, screening, assessment, diagnosis, and treatment planning, documentation, programming, medication, collaboration, mental health consultation, discharge planning.

Clinical licensure : Licensed Alcohol and Drug Counselor or Mental Health licensure in Minnesota.

Exceptional success in talent management : sourcing, acquiring, assessing, developing (on boarding; training in adult learning; leadership development) and retaining staff.

Required Skills, Knowledge and Ability

Strong verbal skills and ability to communicate abstract concepts in a simple format.

Exceptional interpersonal skills and ability to function as a member of multiple teams

Ability to analyze situations and make independent judgments

Knowledge of chemical and mental health concerns and their treatment

Excellent organizational skills and attention to detail

Progressive leadership experience in a multi-site, high growth clinical environment.

Ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds.

Flexibility to meet a variety of changing priorities.

Computer skills to draft emails, memos, and reporting.

Willingness to travel, 30-40% of time in role.

Preferred Qualifications and Skills

Experience with both CARF and Joint Commission.

Experience within multi-site behavioral health environments.

Master’s degree in mental health, business, or human services related field.

Five or more years post-terminal degree clinical experience

Terminal mental health and chemical health professional licensures

Physical Requirement

Hearing Ability to hear staff, incoming calls, and callers.

Vision Ability to see computer screen and written charts to document

outcomes and obtain data.

Speaking Ability to speak to staff and external customers.

Sitting Approximately 5-6 hours per day.

Standing Approximately 1-2 hours per day.

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