Customer Service Specialist - Gainesville

$3,000 after 30 days of employment for select programs, inquire within!

Welcome! Your Meridian Career Starts Here!

Position Title: Customer Service Specialist
Location: Gainesville, Fl
Salary: $16.00|Hr.|Non-Exempt

Join our community of compassionate Meridians, today!

Why Meridian?

Meridian Healthcare treats patients who struggle with mental health and substance use disorders. Our team of Meridians has been treating these conditions with humanity and compassion for more than 50 years. We have patient service centers conveniently located in 13 counties throughout North Central Florida. Do you believe in hope, empathy, accountability, resilience, and teamwork [H.E.A.R.T.]? Join our community of compassionate Meridians, today!

We want you! We welcome your knowledge, experience, story and expertise!

• Greet and assist telephone and on-site customers with inquiries and questions; refer to most appropriate department for assistance
• Provide receptionist and/or secretarial duties for Department, including but not limited to: transcription, correspondence composition, typing, filing, photocopy, mail sorting and distribution, and scheduling of appointments
• Maintain accounts receivable register, deposits, petty cash, and related service paperwork
• Performs other duties as required to meet program and departmental goals and objectives.

Who are we looking for?

• Associate's degree, preferably in business, AND experience in clerical, secretarial, receptionist, including third party billing

OR

• High School Diploma or its equivalent AND two years of general office, secretarial or clerical experience, one of which must be in dealing with the public, preferably in a clinical setting and/or dealing with third-party billing
• Bilingual language skills preferred

What You Will Love!

• Friendly, flexible and lively work environment! We also believe in companywide celebrations and blood drives. Our employee engagement committee is always coming up with other fun activities for all.
• Work-life balance - Generous PTO accrual for vacation, sick leave and holidays.
• Benefits - Several health insurance plan options available including tax sheltered health savings account. Vision, dental, retirement, life insurance, Aflac and Long-Term Disability insurance, Employee Assistance Program (EAP) and accidental death are also available.
• Wellness Programs - Employees have an opportunity to earn a monthly discount on their medical plan premiums by participating in the Vitality wellness program.
• Compensation & Retirement - Competitive salaries and 403(b) retirement savings program with a gradual increase in company match, reaching up to 8% after 7 years of service.
• Growth & Education- Opportunities for growth and career advancement. Tuition reimbursement. Public service loan forgiveness and free clinical supervision.
• Perks - Cell phone plan discounts, travel reimbursement, LegalShield, pet insurance and more!

Our Hiring Process:

• We pre-screen your application. If we find that your skills are a match for the position you applied for, we will then send your resume over to the hiring manager to schedule an interview.
• If the interview is successful, our talent acquisition recruiter from Human Resources Department will reach out to you with a verbal job offer and send over your background check paperwork as well as your follow up & next steps email.
• After you have cleared the background screening process our talent acquisition team will then send you an overview with expectations for New Employee Orientation start date.
• Our team is committed to helping you grow into the best version of yourself you were always meant to be. Thank you for considering joining the Meridian family!

How to apply:

If you are interested in making an impact while positively impacting the community apply below.

Simply apply through this website or visit us directly at https://meridian.e3applicants.com/careers/

Join us in our mission to bring education about mental illnesses and substance use disorders and the treatment of those affected to the world.

We transform communities from the inside out.

Meridian is an Equal Employment Opportunity Employer. We are fully committed to attracting, retaining, developing and promoting the most qualified employees. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, status as a parent, national origin, age, marital status, disability (physical or mental), family medical history or genetic information, political affiliation, military service or because they are a protected veteran or other non-merit-based factors.