What are the responsibilities and job description for the Coordinator - Comprehensive Benefits Package position at Meridian Illinois?
Transform the lives of 28 million members by working with our senior care management team to deliver seamless healthcare services.
Job Summary
This remote role involves supporting care management activities and ensuring continuity of care for members. You will serve as a liaison between care managers, providers, and members to facilitate proper coordination of care.
Key Responsibilities
- Engage members through phone or home visits to discuss care plans, resources, and ongoing education.
- Coordinate care activities based on member needs and work with healthcare providers to accommodate changes or progress.
- Serve as a support point for member inquiries, requests, or concerns related to care plans.
- Develop in-depth knowledge of care management services, including responding to complex issues.
- Communicate with care managers, practitioners, and others to ensure continuity of care.
- Perform service assessments and document member records according to state and regulatory requirements.
- Work with the care management team to triage, adjust, and escalate complex requests.
- Follow standards of practice and policies compliant with contractual requirements and regulatory guidelines.
Requirements
- Bachelor's degree in nursing, social sciences, social work, or related field.
- One year of supervised clinical experience in a human-services field.
Benefits
Competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and flexible work arrangements.
Centene is an equal opportunity employer committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
