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Customer Service Financial Coordinator

Meridian Services, Zenith Services & Orion...
Golden Valley, MN Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/19/2025
Orion Associates
Where Dreams and Opportunities Align!
Orion Associates is a value driven organization. Voted TOP 100 Workplaces in the Twin Cities by Star Tribune and Minnesota Business! Our employees truly care for and have made a personal commitment to the people we serve.

Position: Customer Service Financial Coordinator

Location: Golden Valley, MN

Schedule: Monday-Friday, typical daytime business hours. Opportunity to work from home 2 days a week after 6 months’ employment. Tuesdays and Wednesdays must be in the office each week.

Salary: $55,000 annual salary including full-time benefits

Orion ISO is a Financial Management Services (FMS) provider committed to facilitating self-directed services for individuals utilizing Consumer Directed Community Supports (CDCS), Community First Services and Supports (CFSS), or the Consumer Support Grant (CSG).

Company Benefits and Perks:
  • Medical, Dental, and Vision insurance offered
  • Paid Time Off
  • Paid Volunteer Time
  • 401K plan with employer matching after 1 year
  • Supplemental Insurance and Pet Insurance offered
  • Childcare at Corporate Office for Employee's
  • Pet-Friendly Corporate Offices
  • Fun events including: Annual Company Picnic, Wednesday Snack Days at Corporate Office, Annual Summer Bags Tournament, and more!
  • MERSC Discounts at MN Events and Businesses

Job Summary:
Orion Associates is seeking an expert in customer service to coordinate financial aspects of self-directed services for people with disabilities. Orion ISO is a Financial Management Service Provider. The customer service coordinator acts as the liaison between the county, the participant/individual receiving services, and internal departments such as payroll and billing. This position is the main contact for service participants and/or their representatives.

Job duties include developing and managing the individual’s budget; monitoring, auditing, and reporting budget information; and assisting individuals with employer responsibilities.

Requirements:
This position requires excellent skills in customer service and problem-solving, as well as strong written and verbal communication skills. Self-organization and multi-tasking ability is a must. A valid driver’s license is required to be able to travel to meetings in the metro area as needed. Must be highly competent in Microsoft Office suite (i.e., Microsoft Excel and Word). A 4-year degree and office experience are highly preferred.
Orion Associates, Meridian Services, and Zenith Services are Equal Opportunity Employers.
Qualified candidates are encouraged to apply.

Salary : $55,000

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