What are the responsibilities and job description for the General Manager - Morning Belle - Grand Rapids Area position at Meritage Hospitality Group?
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A General Manager (GM) at Morning Belle is responsible for overall leadership of the Front and Back of House of the restaurant to ensure strong business results, a high performing team, Uncommon Hospitality for guests and teammates, and the development of future leaders. They create and cultivate a culture with Meritage Values at its core. They partner with the District Manager (DM) to set short and long term goals for the restaurant along with strategies to achieve them. They spend time working in all positions to assist where help is needed most. They have full insight to the P&L and responsibility for managing it for strong results and growing sales year over year.
Essential Duties
- Partners with DM to set long and short term strategies to achieve sales and operations goals
- Creates and cultivates a culture with Meritage Values at its core and focused on personal and career development, constantly growing the capability of the team and building a pipeline of future leaders
- Identifies and develops talent that can take on bigger roles and builds a pipeline of future leaders for their restaurant and others in the Meritage family
- Ensures adherence to processes/procedures and training across their team to deliver consistency and high quality
- Works in all positions in the Front and Back of House where help is needed most to ensure great results
- Conducts interviews, hires and on-boards new employees
- Creates a culture of Uncommon Hospitality providing best-in-class service and sales generation
- Works with team to maintain a healthy P&L with growing sales and solid cost control
- Partners with the Restaurant Service Center (RSC) for Marketing and other sales generation support
- Partners with the RSC to ensure adherence to company policies and processes, proper support for equipment and technology and Human Resources support
Qualifications
Required:
- High School Diploma or GED
- 5 years of restaurant management experience
- P&L responsibility
Preferred:
- Bachelor's Degree in Hospitality or Business
We are an Equal Opportunity Employer. Inclusion is at the heart of our business.
