Analyst I (AT), Compliance

Join our team - and take the next step in achieving a fulfilling career!

What We Do

At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans.  We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank.  Merrick operates three main business lines:  credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

The Compliance Analyst (AT) role writes programs using available programming tools to perform compliance tests and identify compliance problems.  The role will also be responsible for developing and maintaining reporting on compliance activities.  This role supports the overall direction of the compliance activities of Merrick Bank Corporation (the “Bank”) by performing, or assisting in the performance of, the primary duties listed below.     Essential Functions: As directed by the Senior Compliance Manager and/or Chief Compliance Officer:   Develop systemic and automated testing programs for compliance related risks and controls throughout the Bank. Maintain and execute testing programs on a regular basis. Develop comprehensive testing plans for compliance related controls throughout the Bank. Maintain testing plans within the compliance management application. Develop queries and pull account samples to be used in account testing. Develop systemic tools for tracking and reporting compliance initiatives and results. Develop and maintain reporting processes for the department. Identify control weaknesses or gaps and work with department managers to correct deficiencies. In addition, be an active participant in helping to identify the root cause of issues identified. Assist in the overall implementation of the Bank’s Compliance Management System and in the development of an overall compliance testing plan. Assist with compliance monitoring and testing activities. Advocate for enhancements to products, processes, procedures and services to ensure transparency and value for the consumer. Revise and/or customize testing plans based on results of prior testing, regulatory changes, changes to internal processes, or audit/examination findings. Stay abreast of federal and state regulatory changes. Report such changes to management and assist in determining appropriate responses, including the development of new testing plans. Participate in new product development, system initiatives and other projects to ensure potential compliance related issues are adequately addressed. Make recommendations to adjust monitoring and testing plans if appropriate. Review consumer products, internal processes, policies and procedures, marketing programs, advertising materials and other consumer communications from a consumer perspective to identify areas of potential consumer harm or confusion. Report to the Chief Compliance Officer on any suspect violations of law, regulations or non-compliance to Company policy and take responsibility to ensure resolution. Prepare and conduct training in each of the areas of responsibility as needed. Assist in preparing material and resources for regulatory examinations. Develop and assist in the implementation of new compliance related processes and special projects. Maintain compliance related policies and procedures to ensure continued applicability and completeness. Demonstrate an ability to adapt to any changes in the regulatory environment. Perform other compliance related duties as assigned by the Senior Compliance Manager and/or Chief Compliance Officer. Update and maintain the interface and environment for all aspects of the compliance risk assessment and testing system. Administer user accounts and address user problems. Work with the system vendor to correct any identified issues. Develop, update and maintain reporting for all aspects of the administration of the Bank’s compliance management system. Compliance with Laws & Regulations:  Responsible for complying with all of the Bank’s internal control policies and procedures. Responsible for understanding and complying with all laws and regulations to which the Bank is subject. Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.   Education and Experience: 2 - 5 years programming experience or equivalent educational experience. Programming certifications or degrees in data science, statistics, or MIS preferred Preference given to candidates with Compliance and regulatory banking experience in consumer credit cards.   Summary of Qualifications:   Basic working knowledge in the use of query and reporting tools and languages such as SQL, SAS, Python, Snowflake, Access and Excel. A working knowledge of database structures. Expertise in the administration of compliance risk assessment and testing systems (Experience with Wolters Kluwer OneSum X preferred). Ability to develop and support reporting using multiple systems including databases and spreadsheets including the use of pivot tables and VBA. Strong working knowledge of banking laws and regulations.  Previous experience with Regtech preferred. Proficient technical writing skills are required - presenting ideas in a clear, concise, understandable, and organized manner. Effective planning, organizational, time management, and problem-solving skills. Ability to work effectively under pressure.  Skilled at handling a variety of assignments simultaneously.  Flexibility and willingness to work at a rapid pace in strict time frames. Professional demeanor and appearance are necessary. Exhibit diplomacy and patience when dealing with co-workers and others.  Ability to work independently and without direct or continuous supervisory support. 

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
• Benefits Package -Medical, Dental, and Vision (plus much more) 
• 401(k) Plan with Company Match 
• Short- & Long-Term Disability 
• Wellness Programs 
• Group Life and AD&D Insurance 
• Paid Vacation, Sick Days and bank Holidays 
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic.  We will conduct a thorough background check for all hires in compliance with applicable.