Sr. Engineer, Security Monitoring & Response

Join our team - and take the next step in achieving a fulfilling career!

What We Do

At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans.  We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank.  Merrick operates three main business lines:  credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary: 

Seeking a Senior Security Engineer to be a guide and mentor amongst the Security Management and Response (SMR) team. The primary responsibilities include improving, maintaining and building; visibility, detection and response amongst SMR operations, incident response, forensics, threat detection, threat intel integration, and detection engineering. The Senior Security Engineer will also work diligently with our MSSP to improve, integrate, build and maintain visibility, detection and response processes.   

The ideal candidate will be proficient in using a variety of security tools to support these responsibilities. This role requires strong leadership, analytical skills, and the ability to work collaboratively with cross-functional teams. 

Essential Functions: 

• Guide and mentor the Security Management and Response (SMR) team: Provide guidance and mentorship in investigations and daily operations, ensuring effective monitoring, detection and response to security events and complex attacks. 

• Engineer: Champion and innovate engineering efforts to enhance visibility, detection, and response processes within the team, the financial institution, and with the MSSP.  

• Incident Response: Develop and implement incident response plans, offer guidance during security events, and coordinate with relevant teams to acknowledge, contain, mitigate, and resolve security incidents. 

• Tool Management: Utilize and manage Security Event and Information Management (SEIM) and various assigned security tools.  

• Provide Guidance: Support and assist other teams in configuring tools to support operations related to security processes and systems, ensuring the protection of data, customers, and computer systems. 

• Collaborate: Work closely with security and other teams to collaborate, maintain, streamline and build processes.  

• Task Management: Prioritize and complete assigned tasks, ensuring timely and efficient completion of security-related activities. 

• Reporting: Utilize issue and project management software to report progress and provide management status based on designed sprints and assigned tasks. 

• Learn: Continuously learn and convey methods to identify and detect new attacks, and use that knowledge to upskill others and identify gaps in existing controls. 

Compliance with Laws & Regulations:   

• Responsible for complying with policies and procedures. 

• Responsible for understanding and complying with all laws and regulations. 

• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts. 

Education and Experience: 

• Six (6) years of work experience insecurity monitoring and incident response, cybersecurity engineering, and network/systems administration required. 

• Bachelor’s degree in computer or cybersecurity-related studies, or equivalent broad experience required, six (6) years of related and equivalent experience accepted in lieu of education requirement. 

• GIAC, OffSec, ISC2, or other recognized certifications are also desirable. 

Summary of Qualifications: 

• Experience as a security engineer or IT (Information Technology) systems engineer is preferred. 

• Familiarity with highly regulated industries, and specifically the financial industry (including FDIC regulations) is preferred. 

• Security project or team experience, preferably with experience in security engineering functions. 

• Demonstrated history and ongoing effective performance with security architecture, engineering, investigation & remediation capabilities. 

• Demonstrated ability in engineering, detection engineering, tuning, and operating security tools.  

• Demonstrated skills with security concepts, defense-in-depth strategies, security tools, and protocols. 

• Demonstrated ability to effectively communicate security events, risks and incidents to people with technical and non-technical backgrounds 

• Outstanding troubleshooting and problem-solving skills 

• Demonstrated ability to investigate complex security, hardware, and network systems  

• “White hat” mentality, with a healthy sense of paranoia (security awareness and risk) 

• Positive, inquisitive, can-do attitude. 

• Self-starter, requires minimal oversight to perform as expected, work well independently and as part of a team. 

• Comfortably perform well under pressure, deliver to commitments on tight deadlines 

• Meticulous attention to detail. 

• Passion for cybersecurity and technology trends, news, and hacking techniques.  

The salary range for this position, if located in NY Metro/NY State is $112,500 to $125,000. However, please note that the salary range will vary for other geographic areas.   

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
• Benefits Package -Medical, Dental, and Vision (plus much more) 
• 401(k) Plan with Company Match 
• Short- & Long-Term Disability 
• Wellness Programs 
• Group Life and AD&D Insurance 
• Paid Vacation, Sick Days and bank Holidays 
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic.  We will conduct a thorough background check for all hires in compliance with applicable.

Salary : $112,500 - $125,000