What are the responsibilities and job description for the General Manager/Executive Director position at Merrill Gardens, LLC?

Senior Living General Manager / Executive Director

Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Merrill Gardens at Willow Glen is currently accepting applications for General Manager to help support residents within our beautiful community residents call home.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you! Please APPLY TODAY!

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.

We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed.

We offer our employees :

Highly competitive pay!
Benefits that include medical, dental, vision, 401(k) with generous company match, vacation & sick time, holidays, and more!
A free daily meal!
A stable career with a long-term company committed to our team members for 30 years.
A rapidly growing company with opportunities for advancement.
Tuition reimbursement to help support your opportunities for advancement!

Our General Managers are responsible for :

Ensuring financial performance of the community by creating, managing, and abiding by the approved budget.

Maintaining accounting compliance by overseeing community financial records, including rent receipts, petty cash disbursements, miscellaneous income and expenditures, and payroll.

Maintaining HR compliance by overseeing personnel records of all employees, including proper and complete documentation for all new hires, ongoing training documentation, performance evaluations, timely merit increases, and performance management.

Providing the Seattle office with all necessary reports on time and in the proper format.

Implementing and enforcing all policies and procedures of the Operations Manual, Food Services Manual, Team Member Handbook, and State Licensing Regulations.

Providing active leadership in creating and maintaining the highest standards of customer satisfaction in facilities, food service, activities, housekeeping, staff interactions, and resident care. Responsible for managing community to a minimum of 94% occupancy rate.

Monitoring marketing process to ensure minimum standards are met on a weekly basis.

Monitoring marketing software in conjunction with the Community Relations Director and Director of Sales to ensure marketing activities result in budgeted occupancy goals.

Monitoring and reporting competitors' activities to management.

Maintaining accountability for the overall functionality of the community.

Interacting regularly with Residents and attending resident functions.

Other duties as assigned.

If you are someone with :

Proficiency in computer skills including MS Outlook, Word, etc.

21 years of age with a college degree (preferred).

3-5 years of management experience.

The pay range for this position will vary based on qualifications, experience, education / additional licensure, and other objective factors. Hiring at the maximum is not typical in order to allow for future and continued salary growth.

Consider applying to become a General Manager with the Merrill Family of Senior Living Communities!

Yes, You Can have a meaningful Career!

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Merrill Gardens is an Equal Opportunity Employer.

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