What are the responsibilities and job description for the Bartender position at Merrimans Hawaii?
Title: Bartender
Reports to: Bar Manager
Summary of Position:
As part of the Merriman’s team, the bartender is responsible for all direct contact with guests within their perspective section in all aspects of service. This includes initial greet (by using guests name), cocktail/wine order, explanation of nightly specials, food order, upkeep, and making sure guests are set for each course. Bartenders are expected to be friendly but professional at all times. As a bartender at Merriman’s, you will be expected to have a strong understanding of ALL menu items. This includes and is not limited to the dinner menu, kids dinner menu, wine list, specialty (Scratch) cocktails, and bar menus.
Duties and Responsibilities:
- Opening Side work responsibilities
- Setup section properly
- Greet the Guests
- Offer Beverages & Tell the Guests the Specials
- Take the Order
- Submit the Order to the Kitchen via POS station
- Provide placemats for those having dinner
- Serve the Appetizers
- Serve the Entrees
- Offer Desserts
- Keep your tabs current with food items, beverages, merchandise, etc. At any moment in time the guest may ask for the check and you should have everything rung up in order to expedite timing of this step.
- Keep your guests area current. The guests should only have items they are currently using or about to use on the table.
- Monitor drink levels and make more drink suggestions. Remove finished beverage glasses.
- Be attentive to any and all of your guest’s needs. Are they cold? Should you close the doors or turn off the fans for them?
- Constantly restock.
- Be helpful. Pay attention not only to your guests, but also to your fellow servers. Assist servers as soon as possible to run out their hot food. You would hope for the same help from them as well.
- Pay attention to items that have been 86’d during the course of the night and help communicate this to the other servers and to your guests.
- Ask for help. If you are “in the weeds” don’t be afraid to ask for help. It is better to get assistance from another employee or the manager than to let your service suffer. This will only diminish the guest’s experience.
- Present check to guest
- Closing Side work
- Complete check out report accurately and have balanced bar banks
Personal Requirements:
- Ability to be on your feet and alert for extended periods of time
- Ability to lift up to 50 lbs. as needed
- Ability to use POS computer
