Demo

Customer Service

Merry Maids of St. Augustine
Park, FL Full Time
POSTED ON 12/2/2024 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Customer Service position at Merry Maids of St. Augustine?

Immediate Opening for a Full Time Office Assistant/ Customer Experience Coordinator

Turn your 2 years of office experience into an amazing opportunity with Merry Maids! 
Company and Culture

Looking for a job that you can balance family life and make a living off of without working nights or Sundays? Are you a people person and love building relationships? Do you have a passion for customer service? Merry Maids in Seminole County is a professional residential cleaning company that gives their clients the gift of time! We are locally owned and family operated and looking to add to our work family with the right individuals.

Benefits- what we offer you:

Medical, Dental, Vision insurance 

401K

Paid Time off

NO SUNDAYS, NIGHTS, OR HOLIDAYS

Position Overview:

Provides general facilities administration support which may include data entry, system updates, inventory control, and ensuring client satisfaction. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. Assistant with new hire paperwork, orientation, and training. Opportunity to meet with clients, identify their cleaning needs, and schedule cleaning services. 

 

Responsibilities may include:

  1. Completes daily closeout process in the system inputting data for time spent at customer's home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
  2. Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
  3. Schedules sales bids and generates ancillary revenue through additional services such as refrigerator, ovens, and window cleanings and pressure washing.
  4. Assists with new hire paperwork, orientation, and training.
  5. Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
  6. Answers phones and directs calls to the appropriate parties.
  7. Confirms customer appointments, and client satisfaction on previous appointments.
  8. Prepares laundry for the following day.
  9. May rarely function as a team member or solo cleaner as needed. 
  10. May occasionally function as an in-home consultant and conduct quality assurance checks.

 

Education and Experience Requirements

  • High school diploma/general education degree (GED) plus 2 years of customer service required

 

Knowledge, Skills, and Abilities

  • Personal time management and organizational skills
  • Verbal and written communication skills
  • Dependable and adaptable to operate within a fast-paced work environment
  • Ability to drive to customer homes as needed
  • Ability to differentiate between variously colored cleaning products by identifying the color or product name
  • Ability to define specific uses of cleaning products
  • Ability to read and understand cleaning instructions indicated on customized service reports
  • Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)

 

Entry Level Customer Service Representative
Business Service Management -
Altamonte Springs, FL
Customer Care Coordinator
CR Pharmacy Service Inc -
Davenport, FL
Customer Support Representative
Abacus Service Corporation -
Orlando, FL

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service?

Sign up to receive alerts about other jobs on the Customer Service career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$48,595 - $63,223
Income Estimation: 
$101,776 - $157,072
Income Estimation: 
$85,565 - $116,579
Income Estimation: 
$101,776 - $157,072
Income Estimation: 
$101,776 - $157,072
Income Estimation: 
$153,063 - $222,369

Sign up to receive alerts about other jobs with skills like those required for the Customer Service.

Click the checkbox next to the jobs that you are interested in.

  • Customer Interaction Skill

    • Income Estimation: $44,214 - $56,812
    • Income Estimation: $48,040 - $64,138
  • Customer Support Policies, Standards and Procedures Skill

    • Income Estimation: $44,214 - $56,812
    • Income Estimation: $45,779 - $59,253
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service jobs in the Park, FL area that may be a better fit.

Technical Service Representative (TSR)

Customer Engineering Services (CES) -cesservice, Orlando, FL

Healthcare Customer Service Manager

Crothall Laundry Service, Clermont, FL

AI Assistant is available now!

Feel free to start your new journey!