What are the responsibilities and job description for the HRIS Support Specialist position at MERS/Missouri Goodwill Industries?
Date: Apr 10, 2025
Location: Saint Louis, MO, US, 63103
Company: MERS Goodwill
Required Travel: 0%
Position Type: Hourly Full-Time
Salary Range: $65,000.00 - $70,000.00
Position Type: Hourly Full-Time
Salary Range: $65,000.00 - $70,000.00
MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional HRIS Support Specialist to join our Human Resources team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.
Qualifications
- Preferred Bachelor's degree in human resources, business administration, information systems, or a related field. A combination of education and relevant work experience will also be considered.
- Preferred experience in SAP SuccessFactors modules including Employee Central, Recruiting and Onboarding. Administrator experience with other HRIS platforms will also be considered.
- Ability to communicate to both technical and non-technical audiences across all levels of the organization.
- Strong documentation and written communication skills including system support guides and support ticket documentation.
- Strong team player with a collaborative approach to problem-solving and process improvement.
- Strong commitment to handling sensitive and HR payroll data with the highest level of confidentiality and discretion.
- Adherence to ethical standards, ensuring compliance with company polices, data privacy regulations, and best practices.
- Ability to maintain integrity when working with systems and system access controls.
Primary Duties/Responsibilities
This position serves as the technical contact for assigned functional areas and assists subject matter experts with systems administration work, including data validation, testing of system changes, performing audits, identifying process improvement opportunities, and special ad-hoc requests.
- Oversees and maintains function of the HRIS and some downstream systems, including system administration, configuration, customization, development, maintenance, and upgrades.
- Manages system permissions, user access, and settings to ensure security and proper system operation.
- Configures system changes, including workflows, business rules, module settings, and user roles.
- Researches and troubleshoots system issues, collaborates with third-party support, and recommends enhancements.
- Oversees the daily administration and manages internal and external support tickets to ensure timely resolution.
- Conducts data validation, audits, and testing to ensure system integrity.
- Collaborates with leadership and operations to identify system improvements and process optimization opportunities.
- Maintains functional knowledge of processes and system integrations across onboarding, payroll, benefits, performance, and other areas.
- Evaluates the impact of system changes on end users and provides recommendations for optimization.
- Creates reports and compiles and analyzes data reports and summaries.
- Ensures system compliance with data security, privacy regulations, and organizational policies.
Benefits
- Individual and family medical benefits for full-time employees working 30 or more hours per week on the first date of the month following the date of hire.
- Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
- Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
- 403(B) Retirement on date of hire for employees working 20 or more hours per week.
- 403(B) Retirement Employer Match after one year of employment for employees working 20 or more hours per week.
- 401(A) Retirement on date of hire for employees working 20 or more hours per week.
- PTO Accrual up to 15 days based on hours worked.
- Employee store discount
- Paid holidays
- Flexible Schedules
- Career Growth Opportunities
MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
MERS/ MO Goodwill requires various background and records checks upon employment.
Nearest Major Market: St Louis
Salary : $65,000 - $70,000
