What are the responsibilities and job description for the Grand Café Food Server position at Meruelo Group?
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following:
Take beverage orders from restaurant customers and input orders in to POS system.
Deliver orders following required standards for the position.
Prepare tableside items as requested by customer; anticipate guest’s needs.
Complete all side work including but not limited to: wiping down stations, re-stocking supplies, etc.
Polish silver, buff glasses, set-up service cart, etc. in order to prepare tables and stations. Breakdown stations, carts and tables at close of restaurant.
Explain menu to the guests and answer any questions they may have
Always check on quality of food and service to ensure excellent guest service.
KNOWLEDGE/SKILLS/ABILITIES
- Previous restaurant experience preferred.
- Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner.
- Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors.
- Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
- Excellent time management, problem solving and organizational skills are a must.
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
- Must be a minimum of 21 years of age.
- Dedicated to meeting and/or exceeding the expectations and requirements of internal and external clients.
- Trusted and is seen as a truthful individual who is highly respectful of others.
- Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
- Cooperate with others in the accomplishment of joint tasks and common objectives.
- Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
- Meet requirements of regular attendance in order to effectively complete job responsibilities in a timely manner.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
