What are the responsibilities and job description for the Market Administrator position at Merus?
MARKET ADMINISTRATOR
Why Merus?
Formerly known as Al. Neyer, Merus combines more than 130 years of commercial real estate expertise with an integrated team of company owners. We specialize in the construction, development, ownership, and management of a diverse portfolio of real estate assets across a growing footprint in the eastern U.S.
We’re all owners here. This not only sets us apart but deeply influences our culture and operations. Every team member demonstrates a deeper sense of ownership and accountability — in both their daily tasks and the collective success of the organization. Learn more about our culture at www.merus1894.com.
Summary of Responsibilities
Are you a proactive individual who knows what it takes to run a well-oiled machine? We are seeking a service-driven Nashville Market Administrator to join our growing team. This person will support our local sales Market Leader with regional business development, assist our southeastern SVP of Real Estate, manage administrative operations for the Nashville office, and collaborate with the marketing team. We are looking for someone who can effectively facilitate the day-to-day operations of a fast-paced office and provide exceptional service to the team. This is an hourly, non-exempt position that will sit in office in our Nashville market.
Essential Job Functions
Business Development
- Support the Nashville Market Leader by assisting in the preparation and assembly of sales proposals and presentations to facilitate business development.
- Coordinate external client meetings and prepare materials in advance of related meetings or participate in projects as requested.
- Maintain collateral and support business development-related writing needs such as press releases and award submissions.
- Manage proposal coordination, administration, and preparation.
- Take ownership of local events: groundbreakings, broker entertainment, industry organizations, etc.
- Assist in local listing brokerage and property marketing efforts by reviewing marketing plans and managing event budgets.
- Responsible for coordinating and managing all aspects of broker events and communication with the brokers’ teams and potential clients.
- Support local sponsorship and charitable initiatives.
- Work alongside marketing department on various internal and external initiatives.
Office Management
- Maintain office to support a positive and trusting company culture, welcoming environment, and pride in the workplace.
- Maintains relationships with office vendors, service providers, and building property managers and ensures proper delivery from external partners.
- Coordinate office event organization at the local and corporate level.
- Facilitate visitor arrivals and parking.
- Oversee catering for internal and external meetings.
- Monitor and maintain office and kitchen supply inventory and ordering.
- Assist and sometimes lead meeting coordination, catering, room set up/breakdown, etc.
- Responsible for overseeing the office technology systems and maintenance.
- Oversee mail distribution, outgoing shipments, voicemails, etc.
- Outside Market Support/Employee Engagement; Assist other markets with Nashville travel and hotel needs.
- Assist with onboarding new hires and local co-ops.
- Serve as the primary contact for charitable initiatives within the Nashville office, organizing and coordinating local campaigns.
- Engage in special events and projects as assigned.
Executive Support
- Schedule appointments, meetings, travel, events, and expenses primarily for the Nashville Market Leader and SVP, Real Estate Development.
- Handle confidential materials, correspondence, documents, and conversations in a professional and discreet manner.
- Coordinate external client meetings and prepare materials in advance of related meetings or participate in projects as requested.
- Build relationships with external stakeholders, such as boards and membership organizations in which leadership participates.
Essential Competencies
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Resourcefulness - Securing and deploying resources effectively and efficiently.
- Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
- Courage - Stepping up to address difficult issues, saying what needs to be said.
Position Requirements
- Proven experience as a back-office assistant, office assistant, or in a similar administrative role.
- Proficiency in Microsoft Office products (Outlook, Word, Excel, PowerPoint, SharePoint, etc)
- Proficiency in marketing/administrative programs (Mailchimp, Asana, Canva, InDesign)
- Working knowledge of office equipment and systems.
- Thorough understanding of office management procedures and best practices.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Strong analytical abilities and aptitude for problem-solving.
- Exceptional written and verbal communication skills.
- Ability to work effectively in a collaborative team environment and independently manage assigned responsibilities.
Qualifications and Experience
- 3 years of administrative experience preferred, with a strong understanding of office management procedures.
- Proven ability to effectively communicate and engage with stakeholders, including experience in organizing events and facilitating communication initiatives such as webinars and conferences.
- Experience in the construction or Real Estate industry preferred, with familiarity in managing data and files.
- Demonstrates a polished and professional demeanor with a proactive "can do" attitude, consistently maintaining a high standard of work ethic and interpersonal communication.
- Minimum of a high school diploma or GED required.
Safety Hazard of the Job
Normal safety hazards associated with office work, and with occasional observational visits to construction sites.
Physical Demands
Low physical effort required to sit, stand at files, bend, stoop, lift, and walk. Maximum unassisted lift is 35 lbs. Average lift is less than 10 lbs. Requires ability to use a keyboard and monitor. Also requires the ability to communicate verbally, both in person and on the telephone. May require some travel by car.
Environmental Requirements
Average inside office environment. Average office noise levels. No personal protective equipment is required. Ambient temperature is between 68F and 76F.
This job description is not intended to be all-inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required. This job description is not a contract or offer for employment, and either you or Merus may terminate employment at any time for any reason.
