CAREER DEVELOPMENT CASE MANAGER

Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding.
Our Mission:

The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stability and opportunity for meaningful employment.

Our Values:
Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork.

Job Summary:
The Career Development Program (CDP) Case Manager provides case management for clients enrolled in the Workforce Innovation and Opportunity Act (WIOA) program and other employment and training grants. The Career Development Program assists job seekers and youth with the training, work opportunities and supports needed to be successful in the workplace. The CDP Case Manager works to ensure the success of the client by offering coaching and resources very specific to each client.

Essential Duties:

(The following duty statements are illustrative of the essential functions of the job and do not

include other non-essential or marginal duties that may be required. Mesa County reserves the

right to modify or change the duties or essential functions of this job at any time. All

responsibilities may not be performed by all incumbents.)

• Interviews clients, collects pertinent demographic and employment history data; assesses needs, job skills and employment history to determine eligibility and ascertain suitability for enrollment into training and employment programs.
• Identifies barriers to training and employment for clients and makes appropriate referrals to campus and community resources to remove such barriers.
• Utilizing information gathered during assessment, develops Individual Employment Plans (IEP) with clients, outlining training and employment goals as well as supportive services needed to achieve such goals.
• Applies time management and organizational skills in order to maintain a caseload deemed appropriate by the Career Development Program Supervisor.
• Builds and manages client case files in accordance with standardized protocol, including accurate and complete forms as required by the Colorado Department of Labor & Employment and Mesa County.
• Completes data entry of client information into the state computer system in a timely manner, including comprehensive, detailed case notes.
• Interprets career and job skills assessments results and provides guidance to clients.
• Meets regularly with clients to update plans and progress towards goals set forth in the IEP.
• Provides clients with information regarding the local and state labor market to assist them in reaching their career goals.
• In collaboration with other case managers, may make program presentations to community agencies and employers.
• Oversees clients in work experience and on-the-job training activities; maintains communication with employers regarding client performance and provides coaching to the client based on employer feedback.
• Develops and maintains relationships with training providers and employers.
• Assists with employer relations activities, including consultative meetings, job fairs, workshops and networking events.
• Maintains knowledge of applicable Federal, State, and agency rules, regulations, policies, and guidelines.
• Positively represents the Workforce Center by having general knowledge of the various programs offered throughout the Department of Human Services.
• Provides customer service by actively listening to and being inquisitive about the whole person and engaging in service delivery with a collaborative, human-centered approach.
• Other related duties as assigned.

Youth Specific Essential Job Functions:

• Provides wrap-around services for youth by implementing the WIOA Youth Elements.
• Collaborates with local high schools in order to implement dropout prevention programming.
• Partners with Child Welfare Chafee and Youth-in-Transition programs to provide intensive case management for youth.
• Partners with local school districts to create meaningful work experiences for in-school youth
• Participates in youth specific outreach events in collaboration with internal teams and local partners such as local school districts, and Colorado Mesa University.
• Coordinates and promotes opportunities for career exploration and hands-on learning.

Required Skills:

• Strong communication, both orally and written
• Teamwork
• Adaptable/Flexible
• Detail oriented

Minimum Requirements

Bachelor’s degree in Business, Social Work, Education, Psychology, Occupational Guidance, Counseling, Human Resources Management, or other related field and one (1) year of related experience.

Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.

Must have a valid driver’s license.

Bilingual (English/Spanish) is beneficial, but not required.

Job Type: Full-time

Pay: $24.06 - $30.08 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $24 - $30