What are the responsibilities and job description for the Manager of Virtual Sales & Service position at Mesa Moving?
About Mesa:
Since its formation in 1981, Mesa has been there to help with any move whether its local, coast to coast, or international. Mesa Moving & Storage was built on the principles of Pride, Respect, and Trust. Pride in our work, Respect for our customers, and Trust in each other to provide the highest level of service possible every time.
Job Summary: Mesa Moving and Storage is searching for candidates in the greater Salt Lake City and Denver markets to fill our Manager of Virtual Sales & Service position. The Manager of Virtual Sales & Services is responsible for growing revenue in alignment with the enterprise priorities. In addition, they are responsible for creating efficiencies that contribute to profit enhancement.
Responsibilities:
- Build and manage a virtual team to pursue goal attainment
- Use and refine HubSpot as CRM
- Be responsive to incoming leads of all types from all sources
- Warm-up leads before handing them off to salespeople
- Perform virtual surveys for household goods OAs
- Perform virtual surveys for household goods prospects
- Sell household goods prospects virtually in Mesa markets
- Sell household goods prospects virtually outside of Mesa markets
- Migrate household goods selling to a virtual-first model
- Provide a mechanism for marketing and remarketing
- Evaluate leverage opportunities through applications of AI
- Collaborate with Marketing, Customer Service, Operations, General Managers, salespersons, and other leaders and external partners
- Contribute to the development and execution of enterprise strategy
- Enhance the reputation of Mesa Moving and Storage
- Lead in accordance with Mesas values of Pride, Respect, and Trust, and principles of EOS
- Perform other duties and priorities as assigned
Qualifications:
- BA/BS Degree or equivalent industry related experience
- Prior experience using HubSpot as a CRM system preferred, but not required
- Prior sales experience with the ability to articulate the distinct aspects of products and services, meeting or exceeding targets.
- Strong ability to position products against competitors
- Strongly prefer prior virtual survey platform experience with success in closing sales
- Excellent listening, negotiation, and presentation skills
- Excellent verbal and written communication skills
- Excellent leadership skills, with an emphasis on motivating and developing a team, preferred but not required
- Willingness to travel on a limited basis
Mesa Moving and Storage is an equal opportunity employer
