Chief Information Officer

POSITION SUMMARY:

The Chief Information Officer (CIO) has ultimate responsibility for the information systems/technology and functions within the company and serves as a key member of the executive team. The CIO is responsible for providing leadership and developing the overall strategy for the information systems and technology of the company with particular emphasis on effective business infrastructure, technological innovation and cybersecurity to support furthering the company’s goals.

DUTIES AND RESPONSIBILITIES:

• Develops and executes a comprehensive technology strategy designed to meet the company’s business objectives that maintains operational efficiency. Establishes short and long-term goals for information management/processing systems that includes determining computers/peripherals, hardware/software and networking needs.

• Partners and collaborates with other C-suite executives to define, develop and execute enterprise-wide technology strategies that drive business growth, leveraging exceptional communication skills to translate complex technical concepts into compelling business value propositions and build consensus around transformative digital initiatives that enable scalable processes and systems across the organization.

• Identifies and oversees implementation of technological systems/platforms/changes to ensure operational efficiency and improved internal processes that will positively influence MSD’s business.

• Develops policies that govern informational security, business continuity, and disaster recovery.

• Responsible for establishing and maintaining IS/IT budgets, staffing plans, and resource allocation for the company.

• Directs and monitors managers in the accomplishment of department's goals consistent with established policies and procedures.

• Acts as liaison between executive management and subordinate levels to inform staff of communications, decisions, policies and all matters that affect their performance, attitudes and results.

• Oversees the identification, development, and mentorship of new hires and current staff. Provides input into identification of high performers to groom for potential succession planning.

• Establishes and monitors staff performance and development goals, assigns accountabilities, sets objectives, establishes priorities, and provides continuous feedback and recognition on performance.

• Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality.

• Stays abreast of emerging technology trends, best practices and regulations to ensure compliance.

• Oversees vendor management, contract negotiations, and ensures that external partnerships align with the company's technological goals and compliance standards.

EXPERIENCE AND QUALIFICATIONS:

• Master’s degree or higher in business administration, information technology, computer science and/or related field, preferably a combination of fields.

• A minimum of 15 years of progressively responsible leadership roles within information technology.

• A minimum of ten years of management experience.

• Previous experience working in a life sciences/biotechnology and/or clinical diagnostic organization, which included manufacturing of -instrumentation and bio-consumables strongly preferred.

• Previous experience supporting a global sales and support staff ideally leveraging SFDC strongly preferred.

• Previous experience in managing a hybrid computing environment between onsite and cloud-based computing leveraging Windows, Linux, and MacOS operating environments strongly preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Proven record of accomplishment of leading IS/IT initiatives that leverage new technologies to automate/ innovative streamlined processes.

• Excellent communication skills with the ability to build consensus around complex technical initiatives.

• Deep understanding of information technology and computer systems, including cloud computing, cybersecurity and networking.

• Deep knowledge of information systems used in optimizing and automating business processes across the entire company, for example, but not limited to, Enterprise Resource Planning, Product Lifecycle Management, Quality Management, Document Management, Payroll and Tax Management, HR Support, Legal Systems, and others

• Knowledge of business operations, including effective budget development and management processes, as well as the ability to translate strategic thinking into action plans and related outcomes.

• A professional presence and strong interpersonal skills and cultural sensitivity to effectively interact in a courteous, timely and diplomatic manner with all levels of staff, with a goal to foster an inclusive, safe and supportive working environment.

• Superior leadership skills with demonstrated knowledge and understanding of staff management practices and processes and the ability to establish accountabilities and expectations and manage performance to achieve results.

• Demonstrated critical thinking and analytical skills, as well as the ability to handle complex situations and demonstrate sound judgment and problem solving.

• Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities and issues of varying complexity, while meeting time-sensitive deadlines and deliverables.

• Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.

• Strong business acumen, negotiation and mediation skills, as well as a demonstrated attention to detail and a focus on achieving quality outcomes. Ability to build/foster relationships.

PHYSICAL DEMANDS:

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the workplace.

WORK ENVIRONMENT:

This position will work in a moderately quiet office environment.

COMPENSATION SUMMARY

The annual base salary for this position ranges from $275,100. to $440,175. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate’s knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.

BENEFITS SUMMARY

At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance.

EEO/AA STATEMENT

MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here.

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