What are the responsibilities and job description for the Floor Sales Associate position at Mesquite Lumber/ ACE Hardware?
MUST BE AVAILABLE WEEKENDS AND EVENINGS. SHIFTS VARY.
General Summary: The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities:
Customer Service
- Provide a positive representation of Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Operate forklift with proper training.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Education: High School Diploma or GED equivalent.
Experience: Formal retail experience preferred.
Physical Demands: Standing, walking, lifting (up to 50 lbs.) and climbing.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Night shift
Work Location: In person
Salary : $13
