Home Care Housekeeper

Description

Job Summary:

The Messiah Lifeways At Home Home Housekeeper provides housekeeping services to clients according to the plan developed with the client and/or family, under the supervision of the Director of Community Support Services. The ML At Home Home Housekeeper has access to clients' care plans, monthly schedules and a listing of clients in need of service via the Kantime software system. Work is assigned according to clients' needs and housekeepers' schedule availability.

Job Standards:

• Follow/adhere to the Code of Conduct
• Follow/adhere to organization, Federal/State regulations and guidelines, including Resident Rights
• Assume accountability for compliance with Federal, State and Local regulations within the assigned duties and within his or her span of control
• Must successfully complete the Messiah Lifeways and Messiah Lifeways At Home Department orientations
• Access to reliable transportation and must be able to provide own transportation to the clients' homes
• Must be able to complete on-line trainings and education and be compliant with the completion of those trainings
• Must be able to use the scheduling system (Kantime) and check this system a minimum of once a week
• Maintain neat, clean and well-groomed appearance with good personal hygiene, and adhere to the dress code of the department
• Perform job duties without posing a threat to the health and safety of themselves or others
• Will assume responsibility to ensure secure handling of information, and will adhere to HIPAA Privacy and Security standards
• Maintain sound mental and physical health and strength
• Must be free of communicable diseases
• Exhibit the core values of the Messiah Lifeways organization
• Willing to work under the direction and supervision of the ML At Home administrative staff
• Recognize your role as part of the QAPI efforts of your organization and attend training to build understanding and capacity to undertake QAPI work
• Carry out QAPI roles and responsibilities as assigned
• Look for and share with leadership ideas for improvement in the organization

Job Duties/Responsibilities:

• Follow cleaning schedules and routines as outlined and agreed upon by client and/or family and the Messiah Lifeways At Home team.
• Negotiate the client's home to ensure safety and comfort of the client and the caregiver
• Follow proper procedures and promote safe work practices in order to maintain a safe working environment
• Adhere to established telephony timekeeping system/app (Kantime) by using the app to clock in/out of your shifts or calling in at the start and calling out at the end of shift(s) for accuracy and accountability for client billing and payroll.
• Record mileage that is billable to the client in Kantime and complete mileage between clients reimbursement via the payroll system (Paycom)
• Report emergency situations and client concerns promptly to ML At Home Lead Caregiver and/or ML At Home on-call staff
• Follow emergency procedures and respond rapidly and appropriately to emergencies ensuring the safety of the clients and staff
• Participate in team conferences relating to assigned clients as required
• Work within the organizational channel of authority and know the area of responsibility of all other team members
• Attend all assigned staff meeting
• Maintain confidentiality regarding client information, as well as other information pertaining to the business of Messiah Lifeways
• Work cooperatively and productively with others, including clients, families, and other employees
• Must be willing to work under direction and supervision
• Additional duties as assigned by the Messiah Lifeways At Home Administrative Staff

Qualifications

Required Skills/Abilities:

• Must have a strong desire to work with the elderly
• Ability to provide routine cleaning services in an efficient and professional manner
• Must have strong customer service skills 
• Exhibit the basic qualities of warmth, compassion, maturity and concern for the senior population
• Must be non-judgmental and accepting of differences in individual lifestyles and choices
• Must have a sense of responsibility, moral integrity, good judgment, alertness and skill in recognizing and identifying symptoms and dealing with behavioral problems

Education/Experience:

• Must be 18 years of age 
• Must have a valid driver's license and proof of current auto insurance (if transporting clients)