What are the responsibilities and job description for the Documentation Specialist position at Messina Group?
We are seeking to hire a Regulatory Specialist for an opportunity in Aurora, IL. Our client is a distributor specializing in industrial food ingredients that is seeking a reliable Regulatory Specialist to join their fast-paced team in Aurora IL. The ideal candidate will be responsible for representing their Wisconsin manufacturing location by providing exceptional customer service and support to clients by providing a quick turnaround on document requests.
Responsibilities
- Handle incoming customer inquiries and orders via phone and email
- Assist customers with product document information, pricing, and order processing
- Direct customer complaints or issues in a professional and efficient manner
- Maintain accurate customer records and regulatory documents in the database
Requirements
- High School Diploma or equivalent, business degree preferred
- Previous experience in customer service/food regulatory or related field
- Strong communication skills - written and verbal
- Numeracy and literacy skills with attention to detail and accuracy
- Work management, prioritizing tasks, and problem-solving ability
- Competent computer skills including Word, Excel, PDF use of email, and data collection systems
- Previous experience working with a Food or Beverage manufacturer highly desired
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Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Aurora, IL 60504 (Required)
Work Location: In person
Salary : $20 - $24