Estate Server

Description

Job Status: Part-time

FLSA Status: Non-Exempt

Work Schedule: Varies

Reports To: Estate General Manager

Amount of Travel Required: N/A

Messina Hof Company Overview:

Established in 1977, Messina Hof was developed from a family owned and operated vineyard and winery in Bryan, Texas. Messina Hof is dedicated to high quality world-class wine production and genuine hospitality in its winery and resort facilities located in Bryan, Fredericksburg, Grapevine, and Richmond, Texas. Messina Hof has doubled in size since 2012, and its annual wine production has grown to more than 200,000 gallons. Messina Hof’s continued dedication to innovation, excellence, and family traditions is exemplified in its premium wines of distinction and landmark wine country destinations. It has also been continuously named the most awarded winery in Texas. Messina Hof is made up of a team of honest and passionate people of character that desire to be part of a rapidly growing company in an exciting and thriving industry.

POSITION SUMMARY

This position is responsible for providing exceptional hospitality in the Vintage House Restaurant and Tasting Room. Servers will be taking food and drink orders while ensuring all tables are served properly and in line with Messina Hof’s Expectations of Hospitality. This position will also be responsible for the overall cleanliness and maintenance of the Vintage House Restaurant and Tasting Room.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Maintain detailed knowledge of menu items and ingredients to drive sales
• Provide exceptional hospitality and present The Vintage House meals and wine in a professional, friendly manner
• Operate POS system for routine purchasing transactions, including operating cash register and accounting of daily sales
• Promote, sell, and conduct tours, tastings, parties and repeat sales at winery 
• Educate Messina Hof guests on wine, wine & food pairings and wine appreciation
• Increase Wine Club and VIP memberships
• Attend and assist in event set-up, execution, tear down, and clean-up of all in- house and contracted events
• Facilitate Messina Hof’s high standard of cleanliness and organization in all areas of The Vintage House Restaurant and the Tasting Room/Wine Bar
• Assist with inventory control including movements, merchandising and stocking of all items
• Responsible for handling all cash and credit card, including making cash transactions, verifying cash, giving correct change, and ensure all cash and credit card tips are rung into the POS system properly.
• Perform other duties as required including assisting other departments as needed

Qualifications

POSITION QUALIFICATIONS

Competency Statement(s)

• Previous wait staff experience
• Great customer service and communications skills
• Ability to use a personal computer for register transactions
• Good team worker
• Ability to work a flexible schedule
• Must have active TABC and Food Handler certifications at all times

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 50 pounds. The employee is frequently required to stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Messina Hof Wine Cellars, Inc. is an equal opportunity employer and a drug-free workplace.