What are the responsibilities and job description for the Inside Sales Representative position at Messina Talent Advisors?
The Inside Sales Rep will be responsible for generating new business and ensuring growth of existing accounts. The will assesses the potential application of company products or services and offers solutions that meet customer needs. This role will research and present reports showing potential customers the cost benefit of purchasing company products or services. They will provide technical training to clients and communicate customer feedback into future product developments and utilize technical knowledge of product offerings to support and build sales.
Duties & Responsibilities:
- Provide technical assistance to customers via telephone, fax, or email
- Bid and quote burners and parts
- Assist customer in selection and order entry for special burners and parts.
- Be knowledgeable in application of burners; combustion chambers size and firing characteristics, ventilation, mechanical and electrical knowledge, etc.
- Adhere to company costing and pricing policies
- Have ability to understand approval body, insurance company and local code requirements
- Follow up on sales leads and making cold calls on potential customers/warm calls on existing customers
Customer Relations
- Respond to customer technical questions
- Diagnosing equipment problems
- Travel to jobsites for customer support in startups and troubleshooting
- Make sales contacts, research customer needs and develop application of products and services in an effective manner
- Resolve problems with products and services
- Update customer database (ACT!)
Job Requirements
- Knowledgeable in burner applications and their components a plus
- Maintaining a working knowledge of products and services
- Sales skills
- Technical knowledge of burners or HVAC a plus
- Excellent customer relations skills
- Knowledge of MS Office (Word, Excel and Outlook)
- Knowledge of ACT! preferred
- Strong problem solving and negotiation skills
- Must be a creative thinker to overcome customer rejections
- Bachelor’s degree and/or 2 to 4 years of related experience and/or training (Equivalent combination of education and experience/Relevant work experience may be considered in lieu of formal educational qualifications)
Other Details:
- Location: Chicago, IL 60646
- Schedule: 8A – 4:30P, Monday through Friday
Benefits:
- Weekly pay
- 15 days' vacation to start
- 5 personal days 10 paid holidays 40 hrs sick leave annually
- Health benefits, Dental, Vision
- FSA and 401k with potential 6% match profit sharing
- Short-term disability after 6 months (60% pay up to 13 weeks)
- Vacation increases yearly up to 25 days
- Hybrid Schedule! (4 days on-site, 1 day remote)
Salary : $28 - $31
