Residential Support Specialist

Description

Employee Classification: Non-Exempt/Hourly  
Department: Residential
Shift: 2nd (2:30 p.m. - 11:00 p.m.), 3rd (10:30 p.m. - 7:00 a.m.)​​​​​​​
Total hours: Full-Time. 40
Reports to: Residential Shift Leaders

Position Summary

The Residential Support Specialist (RSS) provides a safe and organized environment for residential treatment by supervising the clients and maintaining the daily schedule.

Position Responsibilities Description

• Provide a safe, healthy, and therapeutic environment for mothers and children 
• Monitor and record the proper self-administration of resident medication  
• Uphold, understand, and enforce all client-related policies as outlined by internal policies (RIPLE) and be familiar with other policies including CBRF regulations 
• Attend RSS meetings, required trainings, and in-services as assigned which may be held outside of normally scheduled hours 
• Complete all other required trainings deemed necessary by policies and regulations 
• Clearly communicate with other staff via logs and shift exchanges to gain insight into treatment needs of each client 
• Assist with orientation of new residents on house rules and other aspects of the facility  
• Enforce house rules and report deviations to therapeutic staff 
• Assist mothers in day-to-day activities with children relating to play, meals, free and bed times 
• Assist in court-ordered visitations providing supervision and record results 
• Monitor and supervise and assist women in completing house chores and duties including meal preparation, and personal care of children  
• Diffuse conflict in the house through non-defensive, strength-based conflict resolution methods 
• Contact emergency assistance, as needed, and following necessary protocol 
• Complete random urine drug tests to residents as requested by counseling staff 
• Record concerns, progress notes, incidents or pertinent observations in the Shift Log in a timely manner, using clearly stated facts and observations 
• Work cooperatively in supporting other staff 
• Daily tasks such as wake-up calls, laundry, checking clients’ bags upon return, keeping building clean and free of clutter 
• Giving tours 
• Other duties as may be periodically or permanently assigned

Knowledge, Skills, and Abilities (KSA's) Required

• Strong communication skills 
• Ability to work effectively with people 
• Ability to problem solve and develop problem solving skills 
• Computer skills including proficiency in Word, Excel, and other applications 

Working Conditions & Physical Requirements

• All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot.
• Adherence to a non-smoking work environment.

Able to: 

• Tolerate occasional hot or cold days.
• Sit or stand for extended periods of time including alternating sitting or standing at will.
• Lift and up to 25 pounds on a regular basis and 50 pounds on occasion.
• Ascend and descend stairs.
• Bend, stoop, twist, squat, and kneel to perform essential functions.
• Reach overhead, and at or below shoulder level.
• Read and enter text or data into a computer or other system.
• Seize, hold, grasp, turn, or otherwise work with hands.
• Touch, pick, punch or otherwise working with fingers.
• Hear, understand, and distinguish speech and/or other sounds in order to communicate with clients and/or colleagues.
• See clearly at approximately 20 inches or less including use of computers or tablet.
• Visually identify clients and others for reasons including, but not limited to security, presence in the building, and medication dispensing.
• Ability to work overtime when needed.
• Potential overnight shifts and one weekend day per week.
• Ability to adhere to a nonsmoking work environment.

Qualifications

Educational Requirements

• High school diploma or equivalent required  
• CBRF certification is required and is provided to candidates w/o prior certification  

Experience Requirements

• Prior experience working in community-based care facilities or social services setting preferred 

Meta House is an equal opportunity employer. Employment and advancement opportunities are based on merit and qualifications. Meta House does not discriminate based on race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, military status, or any other characteristic protected by state or federal law. We are committed to achieving excellence through cultural diversity. We encourage women, persons of color, persons with disabilities, veterans and members of the LGBTQIA community to apply.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.