What are the responsibilities and job description for the Content Operations Manager position at META?
As an Operations Manager with our Content Operations team, you will collaborate with a diverse network of content Producers, Developer Relations, Engineers, Finance, Legal, Business Development, Procurement, Marketing, Data Science, and other teams involved in bringing groundbreaking, best-in-class immersive and digital content to Meta Quest and other Reality Labs product lines. You will manage multiple large work streams and strategic initiatives, driving procurement and financial operations, funding approvals, content development, and publishing flows. Your in-depth knowledge in program and project management and experience applying the appropriate processes to boost operational excellence will be crucial in designing, implementing, and continuously improving cross-functional processes that enable effective execution of our content strategy and drive the business forward.
Content Operations Manager Responsibilities
- Provide comprehensive operations support to Content Organization teams responsible for sourcing, developing, and publishing digital content on Meta's immersive platforms, such as Meta Quest 3 / 3S and future products.
- Plan, track, and execute operational initiatives from concept phase to post-rollout support, investing in scalable tooling solutions that evolve how teams operate over time.
- Establish action plans and timelines consistent with organizational goals and objectives, monitor and hold teams accountable through influence and indirect lines of reporting.
- Maintain accurate budget management, tracking, and reporting of team's planned and actual spend, performing weekly, monthly, quarterly financial activities.
- Drive procurement and contract and cross-functional frameworks enabling timely execution of deals and service agreements.
- Own supplier onboarding and procurement processes for third-party developers, including driving escalations for procurement, process, and CRM issues, as well as identifying actionable solutions.
- Parse multiple sources of information and consolidate into concise summaries tailored for diverse audiences.
- Serve as a key point of contact for contract execution, purchase orders, supplier onboarding, and procurement for select teams within the Content Organization, field questions from developers and vendors on invoicing and payment issues.
- Ensure cross-functional partners have the information they need through accurate Salesforce data and the enforcement of CRM best practices.
- Support efficient launch readiness flows, partnering with content owners and QA teams, helping maintain transparency on content release slate dates and risks.
- Codify processes to create and maintain a knowledge base that promotes self-serve practices for supported teams.
- Demonstrate and promote high attention to detail when documenting workflows, schedules, and trackers individually or collaboratively.
- Exhibit a high degree of ownership and accountability, often while handling assignments and information of a confidential nature.
Minimum Qualifications
Preferred Qualifications
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
129,000 / year to $185,000 / year bonus equity benefits
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@meta.com.
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Salary : $185,000
