Digital Merchandising Program Manager - VR APAC/WW

The global digital channel experiences team develops scalable experiential merchandising programs that engage shoppers to drive awareness, trial, and conversion for third party sales channels. We are looking for a Digital Merchandising Program Manager to lead VR product efforts to drive the planning, organization, and optimization of the digital work that supports our Japan regional third party retail teams as well as our global iniatives. Elements include but are not limited to: banners, product detail pages, video assets, social assets, refreshes, etc. Due to the nature of the work, this individual will need to be knowledgeable in all aspects of the digital asset execution process and build strong partnerships with the channel marketing, retail creative, and sales analytics teams to ensure that programs are well organized, on track for execution, and assessed for impact. You will need to be able to prioritize in a fast-paced environment and possess extremely strong organization and communication skills.

Digital Merchandising Program Manager - VR APAC/WW Responsibilities:

• Lead and execute programs delivering efficiency & scale across the regional channel marketing teams
• Lead and execute iniatives that deliver efficiency in our process enabling scale across the global teams
• Partner with cross functional teams to create a compelling brand experience online through merchandise presentation (product pages, landing pages, promotions), intuitive category navigation and clear and accurate product information for desktop, app, and mobile
• Build digital merchandising knowledge within the organization by building playbooks and best practices that drive operational excellence across the consumer experience
• Oversee the development of briefs in partnership with Channel Marketing, Channel Sales & Strategy and Product Marketing to inform cross-functional teams for work on digital program requirements
• Collaborate with the data insights team to understand performance and consumer interaction with site content and online shopping experiences
• Share learnings across channels/partners to drive optimizations across multiple workstreams
• Coordinate and manage regularly scheduled reviews of performance of programs across the business to key internal stakeholders to drive continuous improvement
• Identify A/B testing to test and drive improvements of digital merchandising programs and marketing messaging and partner with creative and product marketing to execute
• Continuously research the ecommerce landscape and online competitors, identifying category trends and growth opportunities
• A commitment to continuous learning and improvement, and a willingness to challenge the status quo

Minimum Qualifications:

• 5 years experience in an e-commerce merchandising, category management, marketing role or relevant experience
• History of managing cross-functional relationships between merchandising, marketing and business stakeholders alike
• Communication and presentation skills presenting to executives, business and creatives alike
• Experience identifying problems, developing solutions and implementing changes to improve processes
• Effective time management and organisational skills including attention to detail
• Experience managing projects and process improvement initiatives from start to finish
• Experience building asset management tools, asset types, and with online 3rd party retail

Preferred Qualifications:

• Fluent in Japanese
• Prior experience working in Japan or with Japanese companies

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.