What are the responsibilities and job description for the Director of Global Culinary Operations position at Meta?
Our Global Culinary organization is composed of multiple teams that work together to support our operations around the globe. Our mission is to nourish people through culture, responsibility and hospitality. Meta is seeking a results-oriented Director of Global Culinary Operations. This role will lead Culinary café operations and programs for all of Meta’s global offices, including full service cafes, specialty concepts and micro kitchens. Responsibilities include but are not limited to day-to-day operations, oversight of cafe design standards, financial management of opex / capex budgets and leading a talented and dynamic culinary team.
Director of Global Culinary Operations Responsibilities :
- Leading a global organization comprised of chefs and programmatic teams
- Developing trusted relationships across Meta to ensure that the culinary program is aligned with company level objectives
- Overseeing a robust vendor partner model globally
- Developing global culinary standards for cafes, concepts and micro kitchens
- Identifying and implementing opportunities for improvement such as, wait time, customer satisfaction and budget management
- Conducting benchmarking of culinary programs against peer companies both from a service and cost perspective
- Staying connected to what is happening in the industry, ensuring that Meta is adopting innovative best practices
- Building KPIs and OKRs in support of Meta’s mission and creating a business scorecard that displays performance transparently
- Partnering with business analytics teams to collect relevant culinary data for internal / external consumption
- Implementing scalable process improvements including food safety standards that allow teams to operate more efficiently across global locations
- Building a scalable operation that can be flexed up and down as Meta’s business adjusts
- Creating a DE&I-focused vision for the Culinary organization, ensuring that diverse perspectives are considered across the decision making framework
- Conducting global site visits to ensure operations up to standard
- Leads a global team in driving effective supplier management and product procurement, with a focus on reducing costs and improving quality
- Willingness to travel at least 25% of the time
Minimum Qualifications :
About Meta :
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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