What are the responsibilities and job description for the Program Manager, Global Operations position at Meta?
Meta’s Product Content Operations ("PCO") team is a global group of content experts whose remit is to refine content experiences across platforms and products. The team is looking for a skilled Program Manager to drive processes and organize execution across a variety of projects and products. This position requires the ability to understand technical product needs and translate those into actionable direction and readout for a content-focused organization. The ideal candidate will have strong organizational and communications skills with demonstrated skill in Excel/Google Sheets, data analytics, query experience and product tools, in addition to previous professional experience in content management, creation, or journalism.
Program Manager, Global Operations Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Program Manager, Global Operations Responsibilities:
- Day-to-day facilitation of project operations at the workstream level
- Design, incubation and iteration of org-wide systems and processes to assess and enable project effectiveness and efficiency
- Create both project- and org-level recommendations based on data and product metrics
- Organize and independently run multiple XFN projects and forums
- Support PCO pillar leads and operations by identifying and driving innovative content strategy
- Lead regular reviews of project progress and leadership readouts
- Editing and refining team communications
- Supporting all project workstreams with flex content management, as needed, often with short notice
- Ability to support weekend shifts, as needed, often with short notice
Minimum Qualifications:
- 5 years of professional experience in content, social media management, journalism, or equivalent, with combined experience in software or technology industry, partnering directly with product teams
- 4 years of project management experience in a technology, product or media environment
- Experience creating processes or programs that improve team efficiency and impact
- Experience being organized, detail oriented, proactive and resourceful
- Proven communication and relationship-building skills with peers and senior stakeholders
- Flexibility and agility in reprioritizing daily tasks
- Proficient with Google Suite, project management tools and software
Preferred Qualifications:
- Fluency in multiple languages is a plus
- SQL and query experience are a plus
- Masters Degree in business or journalism or tech-related subject matter
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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