What are the responsibilities and job description for the Program Manager, Vendor Capacity Planning, Integrity and Support Operations position at Meta?
Vendor Capacity Planning drives strategic workforce planning to match the global supply of our vendor workforce with the highest demand priorities of the business. As a Program Manager, you will analyze the current capacity, efficiency, and effectiveness of the reviewer workforce to evaluate and enable supply-side optimizations, inform demand-side levers, and achieve optimal business outcomes. Additionally, you will act as a consultant to internal partners, informing capacity decisions and work allocation that directly impacts Meta's Integrity mission to protect people and businesses, and preserve economic opportunity across Meta's platforms.
Program Manager, Vendor Capacity Planning, Integrity and Support Operations Responsibilities:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$116,000/year to $168,000/year bonus equity benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Program Manager, Vendor Capacity Planning, Integrity and Support Operations Responsibilities:
- Cultivate relationships and facilitate collaboration across large scale stakeholder groups to validate resourcing requirements, provide input into data-driven strategies, and manage outcomes.
- Provide forward-looking supply forecasts while continuously monitoring and identifying improvement opportunities for key performance metrics.
- Work closely with vendor partners to communicate staffing needs and ongoing performance management, including adherence to delivery, attrition and key service level agreements expectations.
- Explore and enable supply side levers to optimize use of capacity and budget.
- Design, build, and improve processes and systems.
- 10 years of experience with large scale operations
- Experience working through ambiguity and driving results in a highly dynamic, rapidly changing space
- Organized, strategic thinker and fast-paced executor who can bring clarity to ambiguity with little oversight
- Experience bringing ideas to fruition and leading teams towards a common goal in a cross-functional, global environment
- B.A. or B.S. degree in a related discipline such as Business Management, Operations Management
- Experience in FP&A, capacity planning, strategy, consulting, vendor management, or workforce management in an Operations environment
- Experience with analytical tools (Excel, SQL, etc)
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$116,000/year to $168,000/year bonus equity benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Salary : $116,000 - $168,000
