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User Experience Researcher, Qualitative Job at Meta in Burlingame

Meta
Burlingame, CA Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/14/2025

Our UX Research team is designing for businesses of all shapes and sizes, which requires us to better understand the customers who use our platform. Our researchers tackle some of the most complex challenges to gain valuable insights into how advertisers interact with our tools and platform, and work collaboratively to contribute new ideas to products that impact the experiences of millions of businesses on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1 : 1 interviews. We value a diverse range of perspectives and stem from many different backgrounds. We’re looking for skilled communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

User Experience Researcher, Qualitative Responsibilities

  • Work closely with product and business teams to identify research topics
  • Act as a thought leader in the domain of research, while advocating for the people who could use our products
  • Design and execute end-to-end custom primary research using a wide variety of methods
  • Design studies that address both user behavior and attitudes
  • Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
  • Communicate results and illustrate suggestions in compelling and novel ways
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications

  • Bachelor’s degree with 4 years of relevant experience within user experience, applied research setting and / or product research and development, Master’s degree and 2 years relevant experience, or a PhD and relevant experience
  • Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
  • Interest in and experience executing hands-on, primary research
  • Experience translating research findings into strategic narratives
  • Preferred Qualifications

  • Experience with advertising industry, digital marketing product development
  • Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
  • About Meta

    Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

    138,000 / year to $192,000 / year bonus equity benefits

    Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

    Equal Employment Opportunity and Affirmative Action

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

    Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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    Salary : $192,000

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