Inside Sales Rep

Metalex is looking to hire an Inside Sales Representative to join our dynamic team in our Libertyville, IL facility. The Inside Sales Representative manages the day-to-day activity within business accounts, consistently looking for ways to grow the assigned book of business. Assigned to specific accounts and markets, the Inside Sales Rep is diligent in building Metalex’ s strategic competitive advantage through the management of current and new customers and/or markets. We strive to build strong relations with our customers by providing high levels of service, valued opportunities, and professionalism in all interactions, allowing us to be fully integrated with our customers. This position will report to the Director of Sales.

Primary Duties and Responsibilities:

• Identify the needs of each customer and tailor specific solutions that create value, revenue, and profitability for Metalex.
• Interact directly with customers to provide status updates and fulfill service needs including but not limited to order processing.
• Maintain product knowledge and understanding of customer needs/requirements.
• Maintain accurate customer profile information.
• Actively retrieve purchase orders from customer portals

• Customer focused approach
• Drive for results
• Develop and implement business plans and sales strategies for targeted accounts to achieve assigned sales goals.
• Ensure accurate, detailed information to internal and external partners.
• Meet and exceed sales results, company goals and customer satisfaction.
• Maintain adaptability – ability to work independently as well as a member of our team.
• Capture customer job specifications and accurately maintain updates within the Company’s ERP system
• Oversee and ensure successful fulfillment of orders, working closely Production Planning, Warehousing and Purchasing to ensure on-time delivery and communicate changes or delays to the customer.
• Manage all customer relationships with internal business partners to help ensure timely resolution of the order to cash process.
• Collaboration

Position Requirements:

• Bachelor’s Degree, preferably in Business, Communications or Marketing.
• 1-2 years Inside Sales experience preferred.
• Excellent verbal and written communication skills
• High proficiency utilizing Microsoft Excel including V-lookups, Pivot tables, etc.
• SAP experience preferred

Diversity & Inclusion Statement
UPG Enterprises LLC and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.