What are the responsibilities and job description for the Concierge position at Metasys Technologies?
Concierge
Chicago, IL (Onsite)
3 months, looking to fill a full time role, candidate could be converted if good fit.
Hours: M-F 8-5pm
As a Concierge, you will assist guests, customers and tenants with business and personal needs. This includes making reservations, scheduling transportation services and providing recommendations on local attractions.
Responsibilities:
Years of Experience needed: 1 Year of professional front facing experience
Level of Education: H.S Diploma
Systems/Software proficiencies: Microsoft Office Suite
Top Must have Skills:
Top Nice to have Skills: Previous experience in a front facing receptionist or concierge experience in a high end environment
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Chicago, IL (Onsite)
3 months, looking to fill a full time role, candidate could be converted if good fit.
Hours: M-F 8-5pm
As a Concierge, you will assist guests, customers and tenants with business and personal needs. This includes making reservations, scheduling transportation services and providing recommendations on local attractions.
Responsibilities:
- Provides personal services to employees and guests such as arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support (preparation of meeting materials), shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
- Displays a warm friendly, professional greeting to all those entering the property.
- Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status.
- Maintains records and logs of service requests and tracks their status.
- Responds promptly with accurate and thorough information according to the specific request.
- Arranges and confirms recreational, dining, and/or business activities.
- Maintains a file of services including transportation sources, accommodations, and referral contacts. Serves as point-of-contact for the facilities team as representative of the Workplace Concierge team.
Years of Experience needed: 1 Year of professional front facing experience
Level of Education: H.S Diploma
Systems/Software proficiencies: Microsoft Office Suite
Top Must have Skills:
- High level of customer service
- Good with technology/MS Office Suite
- Professional
- Polished
- Quick thinking on their feet
Top Nice to have Skills: Previous experience in a front facing receptionist or concierge experience in a high end environment
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
