What are the responsibilities and job description for the Legal Senior Office Service - Hospitality position at Metasys Technologies?
Legal Office Service - Hospitality
Mount Pleasant, SC - Onsite
4 Months
Description :
Provides operations functions in one or all of the following areas within a Legal office / environment : operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail / faxes, as well as applies necessary postage. Provides copier maintenance and / or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
Note : Due to the higher level of presentation, telephone skills needed to perform receptionist duties and high interaction with Executive level customers, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Runs high volume copy machines and performs binding and finishing work.
The primary focus of this role is hospitality. This person will be in a law-firm environment and their daily duties will include cleaning and stocking kitchens, setting up for meetings, managing supply rooms and conference rooms. They will also be cross trained to help with mail, print / copy / scan, and printer fleet. Looking for customer service first and foremost.
- Provides operations functions in one or all of the following areas within a Legal office / environment : operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail / faxes, as well as applies necessary postage. Provides copier maintenance and / or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set Clients and light maintenance.
- Runs high-volume copy machines and performs binding and finishing work. Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Performs all repair services on customer copier equipment. Handle highly sensitive and confidential documents that may be time-sensitive - Provide utmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment. Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and / or designated drop-off points as required. Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Delivers completed jobs to pre-determined customer locations within and outside of the site. Maintains daily meter and service logs.
- May travel between customer’s buildings. Answers customer questions regarding status or feasibility of job requests. Ensures upkeep of convenience copier areas by keeping neat and well stocked. Performs duties related to the shipping of materials. Performs duties related to the receiving of materials. May perform meeting room and conference room set Client. May perform building occupant moves within assigned facilities. May perform re-lamping and light maintenance duties as assigned.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.