Office Services Specialist

Office Services Specialist
Baltimore, MD (onsite)
3 Months (temp to perm)
Mon - Fri (09:00 am - 06:00 pm)

This position involves providing operations support in a legal office environment, including high-volume copying, handling shipping/receiving tasks, managing mail/faxes, and assisting with office supplies. The role also includes technical duties like copier maintenance, repairs, and assisting with conference room setups. Interaction with executive-level clients is required, and the job demands a high level of professionalism.

Responsibilities:

• Operate high-volume copy machines, perform binding/finishing work, and troubleshoot copier issues

• Perform copier maintenance and repairs on customer site equipment

• Sort, distribute, and handle incoming and outgoing mail/faxes, applying necessary postage

• Maintain records for management reports and inventory of office supplies

• Respond to customer service calls and coordinate service requests

• Perform scanning, file conversion, OCR, and FTP tasks

• Ensure cleanliness and organization of copier areas and meeting rooms

• Handle shipping and receiving of materials, checking packing slips for accuracy

• Perform light maintenance duties, including re-lamping and occasional cleaning

• Interact with legal professionals (e.g., legal secretaries, project managers, associates) and provide quality work under tight deadlines

Requirements:

• High school diploma or GED

• 1-2 years of related work experience; minimum 2 years in the legal industry preferred

• Ability to provide excellent customer service and strong communication skills

• Technical aptitude with copier and office equipment; troubleshooting skills required

• Knowledge of shipping/receiving procedures and packing materials

• Ability to work independently and flexibly

• Ability to read and understand technical manuals and instructions

• Related copy job experience preferred

• Valid driver s license and minimum auto insurance may be required

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.