Tour Guide

Join Our Team as a Tour Guide at Meteor Crater Enterprises!
Explore the Wonders of Science, History, and Geology with Meteor Crater

Are you passionate about sharing fascinating stories and knowledge with others? Do you love history, science, and connecting with people from around the world? Meteor Crater Enterprises is expanding, and we're looking for enthusiastic, career-minded individuals to join our Tour Guide team! As a part of our dynamic team, you’ll help provide a one-of-a-kind experience for our visitors, all while working in one of the most iconic locations in Arizona.

Position: Tour Guide
Location: Meteor Crater & Barringer Space Museum
Business Unit: Meteor Crater Enterprises
Department: Museum Division
Reports To: Supervisors, Site Manager, VP of Operations

Role Overview

As a Tour Guide, you’ll be at the forefront of delivering a captivating, professional, and educational experience to our guests. You will lead groups along the rim trail, offering insights into the history, geology, and significance of Meteor Crater, while ensuring a safe and enjoyable environment for visitors. Your energy, knowledge, and enthusiasm will be key to making each tour an unforgettable experience for visitors from all over the world.

Key Responsibilities

• Lead Guided Tours: Safely guide visitors along the rim trail, ensuring safety regulations are followed while providing insightful commentary about the crater’s geological history and significance.
• Engage and Educate: Deliver informative and engaging presentations to small and large groups, answering questions and sparking curiosity about the surrounding area and the impact of Meteor Crater on science and history.
• Provide Exceptional Customer Service: Greet and assist guests, inform them of tour schedules and locations, and ensure a smooth, enjoyable experience for all visitors.
• Prioritize Safety: Adhere to safety protocols, including emergency procedures, and communicate effectively with team members to maintain operational efficiency.
• Maintain the Grounds: Ensure the cleanliness and safety of public areas, including daily checks of trails and observation areas to ensure they are free from debris and hazards.
• Assist with First Aid: Carry a first-aid kit and be prepared to respond to minor injuries or help with fatigue during the tour.

Work Environment

This role requires flexibility and the ability to work in both indoor and outdoor environments, often in varying weather conditions (sun, rain, wind, heat). You will be standing, walking, and occasionally lifting objects, while ensuring the safety and comfort of our visitors.

To Succeed in This Role, You Should:

• Be a Problem-Solver: Use initiative and good judgment to handle unexpected situations and ensure guest satisfaction.
• Be a Team Player: Work collaboratively with colleagues to deliver exceptional experiences and achieve team goals.
• Stay Positive and Professional: Maintain a friendly and approachable attitude, even in challenging circumstances.
• Be Flexible: Adapt to varying schedules and be willing to step in for coverage as needed.

Required Qualifications:

• High School Diploma or GED (Associate’s Degree preferred)
• Valid Arizona Driver’s License
• Ability to pass a pre-employment drug and alcohol screening, as well as a background check
• Reliable transportation

Skills & Abilities:

• Strong verbal communication skills and the ability to engage groups of various sizes
• A passion for educating others and sharing the wonders of science and history
• Comfortable working outdoors, walking on uneven terrain, and withstanding variable weather conditions
• Ability to stand, walk, and remain active for extended periods
• Bilingual skills are a plus
• Knowledge of northern Arizona attractions is helpful, including providing directions as needed

Physical Demands:

• Frequent standing, walking, and clear communication
• Occasional lifting of up to 50 pounds, stooping, or kneeling
• Ability to manage a physically demanding workload

Why Meteor Crater Enterprises?

At Meteor Crater Enterprises, we value our team members and are committed to your personal and professional growth. You’ll join a supportive and welcoming environment where your contributions are valued. With opportunities for advancement and professional development, we look forward to working with you to create lasting, meaningful experiences for our visitors.

Ready to Make History? Apply Today!

Meteor Crater Enterprises is excited to welcome dedicated individuals who are passionate about sharing knowledge and creating unforgettable experiences. We can’t wait for you to join our team and be part of something truly extraordinary.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekends as needed

Experience:

• Customer Service: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $16 - $18