What are the responsibilities and job description for the Manager, Business Intelligence and Transformation position at Metergy Solutions?
About Metergy Solutions Inc. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.
Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.
As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.
Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
Role Overview
Are you passionate about telling a story with data? Do you thrive on uncovering insights that drive strategic decisions? If so, the Manager of Business Intelligence and Transformation role at Metergy Solutions is perfect for you! In this role, you will play a pivotal part in driving our strategic initiatives by leveraging data-driven insights and leading business intelligence (BI) efforts. You will identify AI automation opportunities, lead a team to create ad-hoc analyses that support business decisions, and spearhead projects and process improvements. Your work will ensure the integrity of data throughout the meter to cash lifecycle and collaborate with stakeholders to develop actionable insights and recommendations.
Responsibilities
- Lead the BI team in developing and managing production reporting and Revenue Assurance Reporting using Microsoft Power BI and Power Platform.
- Conduct deep dive business intelligence analysis into operational areas within Operations to provide insights on key performance indicators (e.g., workforce performance, Revenue Assurance, productivity, cost, and quality drivers).
- Collaborate effectively with stakeholders to develop insights and recommendations for strategic discussions among leadership.
- Provide monthly management insights for performance opportunities, financial rate and volume variance analysis to identify resource allocation opportunities.
- Understand regulation changes and launch organizational projects to implement changes in all impacted areas in submetering, including non-responsible departments.
- Plan, develop, and approve all operational policies in all functional areas, with standard operating procedures and quality management systems for revenue assurance.
- Inspire and build leaders, fostering an environment that leads to success with a continuous improvement and customer-centric focus, supplemented with a sense of urgency.
- Work with departmental owners to implement and ensure controls are in place to support the lead-to-cash process for all billing model revenue streams.
- Develop and champion revenue leakage issues across the organization by engaging key stakeholders on activities and resource requirements necessary to drive revenue maximization.
- Oversee the analyses and audits of data to ensure integrity throughout the meter data management processes and resolve issues using appropriate resolution methods.
- Leverage Microsoft Technology, including Power Apps and Copilot, to drive innovation and efficiency throughout the role.
- Utilize storytelling techniques to present data and analysis in a compelling and understandable manner, making complex information accessible to all stakeholders.
- Develop new data gathering and analysis techniques to enhance the organization's ability to make informed decisions.
Qualifications
Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
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