What are the responsibilities and job description for the FOH Manager position at Method Co.?
Job Description - Restaurant Manager
The Managers should have knowledge of the latest culinary and hospitality trends and be passionate about providing exceptional hospitality. The Manager is responsible for ensuring the quality of foods and services to maintain the guests’ overall satisfaction on their dining experience. The Manager must have excellent communication, business, interpersonal, organizational, time management and motivational skills, and the ability to multitask and think quickly when under pressure. A hands-on management style coupled with the ability to delegate, create an increase in manager productivity, collaboration, quality, and profitability is what will allow the General Manager to succeed.
Duties & Responsibilities:
- Completion of daily, weekly and monthly sales reports
- Completion of Customer Follow-up calls on a timely basis
- Handle all Food & Beverage inquiries and ensure timely follow up on the same business day
- Building and hiring of operational teams
- Development and maintenance of department manuals
- All other duties as directed by General Manager & Director of Operations
- Participation in Manager on Duty shifts as required
- Teamwork-Relations with co-workers and management
- Responsible for staff training and development
- Ensure that all HR procedures are followed according to company policy
- High employee retention
- Personal development and growth
- Discipline of personnel when required
- Responsible for overseeing all scheduling within the department
- Achieving service that exceeds expectations
- Overall maintenance of the operation at a level in keeping with the standards prescribed
- Report any deficiencies in equipment and facilities
Required Experience:
- Prior use of Resy preferred.
- Minimum 1-2 years of experience as a Restaurant Manager
- Strengths must include multi-tasking, problem resolution, and customer relations.
- Must have excellent written and verbal communication skills.
- Must be a team player with a strong work ethic.
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.