What are the responsibilities and job description for the Front Desk Concierge position at Method Co.?
Join our growing team at Charleston's best boutique hotel! The Pinch Hotel is a luxury 25-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk concierge team who can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both concierge and hotel receptionist.
Job Duties:
Manage online, phone, and in-person room reservations
Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
Take payment from customers
Respond to guests’ issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Assist customers with the planning of special events
Arrange specialized services for VIP customers
Create detailed itineraries for guests including transportation, restaurant reservations, tour reservations etc
Benefits:
- Full Health, Vision, Life and Dental Coverage
- 401K
- Paid Vacation, Holiday, Personal, and Sick days
- Free Affordable Basic Coverage
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
