In-Room Dining Coordinator

Job Description - In-Room Dining Coordinator

FORTH is thrilled to announce a variety of opportunities at our new opened hotel. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments.

We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.

If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that is bringing this destination to life.  

The In Room Dining Coordinator will serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods using the hotel’s point-of-sales system. The IRD Coordinator plays an integral part in ensuring that our hotel guests receive delivery of orders by the IRD Servers in a timely manner. The ideal candidate will have at least one year of experience in a luxury hotel/resort setting. Candidates must have excellent communications skills & the ability to work in a high paced environment.

• Ensures guests receive professional & gracious service at all times adhering to Method Co’s standards.
• Answers all food and beverage related questions regarding menu offerings & allergens.
• Uses suggestive selling to up-sell guest orders.
• Assists in setting up carts & guest amenities.
• Communicates to staff, guests & kitchen as needed.  
• Ensures timely delivery of all orders.
• Assists servers with minibar requests & monitors checked in/out guest minibars in ensuring they are well-stocked & meeting the needs of our guests.
• Facilitates communication between FOH & BOH teams. 
• Must have working knowledge of computers and POS systems. 
• Accurate & efficient communication via telephone and POS systems. 
• Flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, & holidays.
• Keep work stations organized and clean 
• Commitment to high standards with impeccable attention to detail
• Team oriented mentality
• Dependability
• Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed.

Required Qualifications:

• Outgoing, friendly personality and the willingness to learn what true hospitality is all about!
• Must have excellent written and verbal communication skills
• Must be a team player with a strong work ethic
• The ability to stand / be on your feet for long periods of time 

Working Conditions/Environment 

• The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
• Agility in executing fast-paced movements to navigate different areas of the property efficiently. 
• The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds. 
• The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

  Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.