What are the responsibilities and job description for the Patient Account Rep position at Methodist Hospital for Surgery?
GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated outstanding account balances from third party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner. Identifies delinquent accounts, aging period and payment sources and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payor. Evaluates patient financial status and establish payment plans as appropriate. Keeps informed on all current applicable third party payer regulations and requirements. Informs management and other staff members of changes and keeps documentation current and accessible. Successfully reduces days in A/R and meets assigned cash and productivity goals.
REQUIREMENTS: Minimum of 2 years experience with medical billing and collections or comparable education in a related field. Bilingual is a plus.
