Unit Secretary - ER

Introduction

Do you have the career opportunities as a Unit Secretary you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Northeast which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Methodist Hospital Northeast, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Unit Secretary where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Unit Secretary assumes primary responsibility of unit secretarial, receptionist and clerical support in a professional manner in accordance with Methodist Excellence standards. He/she is expected to apply skills in critical thinking, appropriate judgment, mental organizational and unit operation skills to perform a variety of tasks. Demonstrates knowledge of office equipment operation, interdepartmental function and effective communication and policy.

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

• Education: High School Diploma or Equivalent
• Experience: None
• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
• Preferred: 1 year secretarial experience in a healthcare setting

Minimum License, Certificates, or Registrations Required: None

Essential Job Functions:

• Demonstrates knowledge in all aspects of medical terminology and accurately transcribes physician’s orders.
• Complete assignments independently and demonstrates teamwork when needed using effective problem-solving skills, chain of command and effective communication with coworkers, supervisors, physicians, and the public in a professional and pleasant manner consistent with Methodist Excellence standards.
• Accurately schedules, requests or communicates necessary patient information with regard to hospital privacy policies.
• Demonstrates knowledge and operation/application of unit equipment and software applications and programs.
• Actively works as part of a team of physicians, nurses, and other health care professionals to support hospital policy and promote patient safety. Assists nursing staff as requested with delegated tasks to support the patient experience.
• Greets and assists visitors, answers their inquiries, and directs them to the appropriate persons according to their needs. Answers a multi-line telephone system and responds to requests efficiently in a friendly, courteous and professional manner.

Additional Job Functions:

• May handle, pick up, deliver and/or stock non-controlled medications as directed by a licensed team member.
• Supports the mission and vision of the Methodist Healthcare System. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.
• Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
• Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules and regulations, or the Code of Conduct.
• Completes other duties as assigned.

Methodist Excellence (ME) Behavior Standards:

The ME Standards are essential behavior expectations of every employee.

• Attitude: A positive and cheerful attitude by employees is a reflection of the facility. When employees present a positive attitude, our customers will sense that quality care is truly our mission.
• Appearance: MHS is proud of the appearance of our facilities and the employees. A professional appearance is important as it assures a positive image of the individual as well as the entire organization.
• Communication: Communication skills are essential in the work place. In a healthcare environment, communication is vital in providing quality patient care. Intra- and inter-departmental communication and communication with physicians and patients are key providing a consistent and effective continuum of care.
• Compassionate Service: Healthcare is more than just a business; although the clinical and technical expertise we provide is exceptional, compassion, and passion are vital ingredients in providing service and showing our customers we truly care.
• Ownership/Pride: Every Employee represents MHS in the eyes of our customers; therefore, it is essential that every member of the Methodist Healthcare Team feel a sense of ownership and pride towards his or her job and the organization.
• Privacy: Employees must be sensitive to the legal rights and emotional needs of privacy for patients and conduct themselves in a professional manner that respects this aspect of the patient’s overall well being.
• Safety: Each of us has a responsibility in ensuring the safety of our patients, our physicians, our coworkers, our visitors, and ourselves.
• Teamwork/Commitment to Coworkers: At MHS, we are all linked to one another by a common purpose; to serve our patients and community. We believe, through teamwork, we can produce better results collectively than we would as individuals.
• Fun: MHS promotes an environment of employee fellowship. Employees need to know that having fun at work and enjoying one’s job make for a positive workplace.
• Accountability: Accountability is the foundation of Methodist Excellence. The building blocks of Accountability involve personal responsibility for job actions and performance; complete understanding of job responsibilities, and adherence to all Methodist Healthcare policies and procedures.

Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care.

We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Unit Secretary opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.