What are the responsibilities and job description for the Genetics Coordinator - Le Bonheur - Full-TIme Days position at Methodist Le Bonheur Healthcare?
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Provides support for coordination of patient care for Le Bonheur Genetic Counselors. Serves as admin support for genetic counselors by assisting with scheduling tasks, follow up of incoming results to triage to appropriate Genetic Counselors, and assisting Genetic Counselors with submission of materials for licensure renewal, recertification, etc. Develops resources for patients and providers under Genetic Counselor supervision. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Provides support for coordination of patient care for Le Bonheur Genetic Counselors. Serves as admin support for genetic counselors by assisting with scheduling tasks, follow up of incoming results to triage to appropriate Genetic Counselors, and assisting Genetic Counselors with submission of materials for licensure renewal, recertification, etc. Develops resources for patients and providers under Genetic Counselor supervision. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What You Will Do
Education
Bachelor's Degree: Biology (Required), Bachelor's Degree: Psychology (Required), High School Diploma or Equivalent (Required)
Work Experience
Office administrative
Certifications
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Provides support for coordination of patient care for Le Bonheur Genetic Counselors. Serves as admin support for genetic counselors by assisting with scheduling tasks, follow up of incoming results to triage to appropriate Genetic Counselors, and assisting Genetic Counselors with submission of materials for licensure renewal, recertification, etc. Develops resources for patients and providers under Genetic Counselor supervision. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Provides support for coordination of patient care for Le Bonheur Genetic Counselors. Serves as admin support for genetic counselors by assisting with scheduling tasks, follow up of incoming results to triage to appropriate Genetic Counselors, and assisting Genetic Counselors with submission of materials for licensure renewal, recertification, etc. Develops resources for patients and providers under Genetic Counselor supervision. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What You Will Do
- Assists Genetic Counseling Director and clinical Genetic Counselors with patient-care related admin tasks including obtaining medical records, entry of genetic test orders to lab portals, completion of requisition forms, kit collection, family history/medical intake, insurance authorization for genetic testing, etc.
- Performs scheduling tasks such as scheduling of patients for clinics or for genetic testing, scheduling of meetings/student rotations for Genetic Counselors, and maintaining the Genetic Counselor clinic/call schedule. Assists Genetic Counselors with Epic in-basket review of referrals.
- Performs administrative tasks such as answering and routing phone calls for Genetic Counselors, triage results and route to appropriate Genetic Counselor using judgement to know which may be urgent, maintaining patient tracking in REDcap database, maintaining patient lists in EMR, obtaining needed medical records, maintaining ordering of kits for genetic tests and ensuring scanning of all genetic results to EMR.
- Assists Genetic Counselor director with tracking inpatient genetic test orders and outcomes for the Le Bonheur genetic testing utilization management program. Communicates with our primary reference labs regarding test and methodology updates and assist Genetic Counselors director in developing Genetic Counselor-related protocols and disseminating the information.
- Performs other job functions as assigned or requested.
- Bachelor's Degree Biology
- Bachelor's Degree Psychology
- High School Diploma or Equivalent
- 0-1 years Office administrative
- In lieu of Bachelor’s degree, a candidate with a high school diploma or equivalent with completed coursework in Genetics and 1-2 years of administrative experience
- Knowledge of basic clinical genetics and inheritance, as well as familiarity with tests, imaging, etc. to assist in obtaining relevant records.
- Must be proficient in the Microsoft Office program or programs (Word, Excel, PowerPoint) as indicated in the specific function within the department.
- Proficient in use of basic office equipment; multi-line phones; and data entry.
- Familiarity with medical terminology.
- Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
- Demonstrated organizational skills with ability to set priorities and meet deadlines.
- Ability to inquire, follow up and document discussions in a comprehensive and timely manner.
- Ability to evaluate problematic situations and be able to adapt, respond to, and/or notify/advise appropriate staff to resolve the situation/issue.
- Demonstrates discretion in dealing with confidential information and sensitive issues.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- There are no supervisory or lead responsibilities assigned to this position.
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Education
Bachelor's Degree: Biology (Required), Bachelor's Degree: Psychology (Required), High School Diploma or Equivalent (Required)
Work Experience
Office administrative
Certifications
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
